Community Energy Plus: Energy Advisor/Caseworker

Cornwall Voluntary Sector Forum; Threemilestone; On-site; GBP 28,285 - 29,071; Full time

Job summary

Cornwall Voluntary Sector Forum (CVSF) is recruiting an Energy Adviser to join its Energy Advice team in Cornwall. The role focuses on helping residents tackle fuel poverty and improve energy efficiency through local projects.

The position offers full-time hours with a starting salary of £28,285 rising to £29,071 after probation and training in energy awareness; hybrid office and home-based work after the initial training period.

Qualifications

• Experience in providing advice and help to residents.
• Caring ethos and commitment to supporting communities.
• Willingness to learn about energy efficiency and fuel poverty.

Responsibilities

• Work on projects tackling fuel poverty and energy efficiency across Cornwall.
• Provide friendly, accessible advice to residents and follow up on needs.
• Collaborate with team members to ensure great customer service and outcomes.

Skills

Customer service

Communication

Teamwork

Empathy

Adaptability

Job description

Hours: full-time
Salary: starting at £28,285 and progressing to £29,071 on successful completion of the probation period and attainment of City & Guilds Level 3 Energy Awareness. Salary will be pro-rata depending on the number of hours worked per week.
Location: Threemilestone, but with a mix of office- and home-based working, after the initial training period.

CEP is recruiting an Adviser to join its Energy Advice team to work on a range of projects tackling fuel poverty and energy efficiency across Cornwall.

Are you a people person, who is enthusiastic about supporting residents to improve their circumstances? If you are interested in making a difference in your community and looking for a way to use your people and administrative skills in a role that has a real impact, then CEP’s Energy Adviser role could be for you.

Knowledge about energy efficiency is not necessary (we will provide training for the right candidate), but we are looking for someone who has experience in providing advice and help, and who has a caring ethos.

Our Energy Adviser/Caseworkers:

• Are committed to great customer service
• Have an approachable outlook and ability to communicate with people of all backgrounds
• Are flexible and take a collaborative approach to teamwork
• Are prepared to learn new skills around fuel poverty and domestic energy efficiency, and
• Have a passion to work addressing the big issues in Cornwall of social justice and responding to the impacts of the climate and ecological emergencies.

Please note that Cornwall VSF imposes their own deadline on job opportunities where the deadline is ‘rolling’, this is to help ensure opportunities are kept up to date on our systems.