Community/Customer Service Associate (Operations)

JR United Kingdom; Wansford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading golf competition website in the UK seeks a Community Associate to enhance user experience. The ideal candidate will be passionate about customer service, optimize processes, and communicate effectively with vendors. Flexibility in hours is required.

Qualifications

• Prior customer service experience with a passion for creating memorable experiences.
• Willing to work flexible hours, including evenings and weekends.

Responsibilities

• Ownership of end-to-end winner communication.
• Communication with vendors & suppliers.
• Optimization of visual merchandising and online shopfront.

Skills

Customer Service

Communication

Process Optimization

Job description

Social network you want to login/join with:

Community Associate (Operations), Wansford

Client:

Caddy Comps

Location:

Job Category:

Other

EU work permit required:

Yes

Job Views:

3

Posted:

12.05.2025

Expiry Date:

26.06.2025

Job Description:

Due to ongoing growth, Caddy Comps, the UK's leading golf competition website, is looking for a Community Associate to support in maintaining our 5-star user experience at scale.

The ideal candidate will be passionate about customer experience and excited to own this pivotal area of a rapidly scaling business. They will take an interest in optimizing processes and will be up-to-date with the best tools on the market to do so.

They will likely take an interest in other areas of the business such as logistics and digital marketing, and will be technically savvy and open to adopting new technology.

Responsibilities:

• Ownership of end-to-end winner communication
• Communication with vendors & suppliers
• Optimization of visual merchandising and online shopfront

Qualifications:

• Prior customer service experience with a passion for creating 5-star memorable experiences for customers
• Willing to work flexible hours, including evenings and weekends