Community Centre Duty Officer — Lead Front Desk & Team

Oxford City Council; Oxford; Sur place; GBP 34 000 - 42 000; Plein temps

Avantages offerts par ce poste

LGPS

29 days holiday

Subsidised leisure membership

Flex scheme

Employee benefits scheme

Post-probation pay increment

Résumé du poste

Oxford City Council is seeking a Community Centre Duty Officer to manage a team and oversee daily front-of-house operations at the East Oxford Community Centre and other centres. The role focuses on delivering high-quality customer service and a positive community experience.

You will supervise activities, manage bookings, and ensure facilities are safe and welcoming, working on-site across multiple community centres.

Qualifications

• Experience working in busy customer facing facilities.
• Ability to manage a diverse workload.
• Strong customer service mindset and communication skills.

Responsabilités

• Manage a team of Community Assistants to deliver services at the Community Centre.
• Ensure facilities are kept safe and clean and that space is ready for activities and bookings.
• Supervise setting up or leading activities and cover front of house reception.

Connaissances

People management

Customer service

Team leadership

Description du poste

Oxford City Council is seeking a Community Centre Duty Officer to manage a team and oversee daily front-of-house operations at the East Oxford Community Centre and other centres. The role focuses on delivering high-quality customer service and a positive community experience.

You will supervise activities, manage bookings, and ensure facilities are safe and welcoming, working on-site across multiple community centres.