Community Care Navigator - NHS Band 4 (Part-Time)

Transformation Unit; Dorking; Hybrid; GBP 30,000 - 33,000; Part time

Job summary

Surrey Downs Health and Care is offering a part-time role (18 hours per week) in Dorking to support a patient-centric, one-team approach. The post combines coordination of care with GPs, paramedics and district nurses, ensuring timely access to services while guiding patients and families.

You will work across PCN and MDTs to identify carers and tailor care plans. You will be supported to develop personalised care and navigation skills, contributing to better outcomes for our local population in

Qualifications

• Car Driving Licence.
• NVQ Level 3 in adult care - advanced level or equivalent qualifications or working towards.
• Intermediate knowledge of IT systems, databases and software programmes such as Outlook, Word, Excel, PowerPoint.

Responsibilities

• Take referrals for individuals or proactively identify people who could benefit from support through care co-ordination.
• Have a positive, empathetic and responsive conversation with the person and their family and carer(s) about their needs.
• Work towards increasing patients’ understanding of how to manage and develop health and wellbeing through offering advice and guidance.
• Develop an in-depth knowledge of the local health and care infrastructure and know how and when to enable people to access support and services that are right for them.
• Work with the wider PCN, MDTs, and the social prescribing service to look at how carers can support people - this could include the initial identification of carers onto the carer register.
• With training support people to develop and implement personalised care and support.

Skills

Car Driving Licence

Outlook

Word

Excel

PowerPoint

Education

NVQ Level 3 in adult care

Job description

Surrey Downs Health and Care is offering a part-time role (18 hours per week) in Dorking to support a patient-centric, one-team approach. The post combines coordination of care with GPs, paramedics and district nurses, ensuring timely access to services while guiding patients and families.

You will work across PCN and MDTs to identify carers and tailor care plans. You will be supported to develop personalised care and navigation skills, contributing to better outcomes for our local population in