Commodities & Logistics Coordinator

Veolia; London Borough of Islington; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

25 days annual leave + bank holidays

Pension scheme

Discounts on groceries and retailers

Health and wellbeing resources

24/7 virtual GP access

Volunteer day each year

Training and development opportunities

Job summary

Veolia in London is seeking a detail-oriented logistics coordinator to manage the sale and purchase of recyclates and related products. You will coordinate domestic and international logistics, plan exports, and ensure timely, compliant despatch while maintaining excellent communication with Veolia sites and customers.

With 40 hours per week and a strong emphasis on accuracy and customer service, you will contribute to stock control, issue resolution, and KPI reporting within a supportive,

Qualifications

• Degree qualified or equivalent with logistics and office experience.
• Strong organisational and time-management skills required.
• Confident communicator with customer service experience.

Responsibilities

• Organise sale and purchasing of secondary commodities and recyclates.
• Coordinate domestic and overseas logistics and export shipments.
• Liaise with Veolia sites and customers to manage stock and queries.
• Source transport subcontractors when needed and manage charges.
• Produce monthly KPI reporting and respond to issues promptly.

Skills

Organisational skills

Communication

Google Sheets

Detail oriented

Education

Bachelor's degree or equivalent

Tools

Stock management systems

Reporting tools

Job description

Salary: Competitive

Hours: 40 hours per week

Location: London, N1 9JY

When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone.

What we can offer you

• 25 days of annual leave plus bank holidays
• Access to our company/people's pension scheme
• Discounts on everything from groceries to well known retailers
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
• 24 hour access to a virtual GP, 365 days a year, for you and family members in your household
• One paid days leave every year to volunteer and support your community
• Ongoing training and development opportunities, allowing you to reach your full potential

What you'll be doing

• Organise the sale and purchasing of secondary commodities (primarily recyclates) and products produced by Veolia Material Recovery Facilities and other Veolia sites across the UK.
• Administer sales activity accurately and on time, ensuring all transactions and communications are processed within required timescales.
• Coordinate domestic and overseas logistics, including planning and managing export shipments to ensure timely, compliant despatch.
• Liaise with Veolia sites and external customers to manage stock control, service requests, and day-to-day operational queries.
• Source and coordinate transport subcontractors when work cannot be covered internally, aiming to minimise unexpected charges.
• Track customer service and communication, resolving issues quickly and maintaining a professional, responsive service.
• Resolve invoice disputes and queries for both suppliers and customers, escalating where necessary.
• Ensure customers have the correct information and documentation for duty of care, waste compliance and export procedures.
• Support the wider commodities and logistics function, including providing cover for the other Commodities and Logistics Coordinator when business critical.
• Produce ad hoc management information as required and contribute to monthly KPI reporting in line with the Business Management System.

What we're looking for

• Degree qualified or equivalent, with previous logistics and office experience that involved regular customer contact.
• Strong organisational and time-management skills, with the ability to manage multiple priorities and maintain excellent attention to detail.
• Confident communicator with strong customer service skills, able to build effective working relationships with both internal stakeholders and external customers.
• Dynamic and resilient, comfortable working at pace and under pressure while maintaining a disciplined and professional approach.
• Able to work collaboratively as part of a team, while taking sole responsibility for specific customers and/or Veolia facilities.
• IT proficient, including intermediate capability in Google Sheets and confidence working with systems for stock control and reporting.
• Good understanding of compliance expectations, with the ability to follow standard processes and work in line with duty of care and regulatory requirements.
• Desirable: experience in waste management/recycling, negotiation skills, and/or language skills to support overseas logistics and customer communication.

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.