Commodities & Logistics Coordinator

Confidential; Greater London; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

25 days annual leave + bank holidays

Pension scheme access

Discounts on groceries and retailers

Health resources for physical, mental,

24/7 virtual GP for you and family

Volunteer day annually

Ongoing training and development

Job summary

Veolia is seeking a Commodities & Logistics Coordinator in London to organise sales of recyclates, coordinate export shipments and manage stock across UK sites. You will work with Veolia sites and customers to ensure timely, compliant delivery and accurate communications.

The role requires strong organisational skills, customer service focus, and proficiency with stock control systems. We offer comprehensive benefits and development opportunities within a sustainable business.

Qualifications

• Degree-qualified or equivalent with regular customer contact experience.
• Strong organisational and time-management skills with attention to detail.
• Confident communicator with customer service experience and stakeholder liaison.
• Able to work under pressure while maintaining a professional approach.
• Proficient with stock control systems and reporting tools.

Responsibilities

• Organise sale and purchase of secondary commodities and recyclates across Veolia sites in the UK.
• Administer sales activity accurately and on time; ensure timely communications.
• Coordinate domestic and overseas logistics and manage export shipments.
• Liaise with Veolia sites and customers to manage stock and service requests.
• Source transport subcontractors when needed to minimise costs.
• Track service quality and resolve issues to maintain responsive service.
• Resolve invoice disputes and provide duty of care/export documentation information.
• Support wider commodities and logistics functions and KPI reporting.

Skills

Organizational skills

Communication

IT proficiency

Team player

Education

Degree qualified or equivalent

Tools

Google Sheets

Stock control software

Job description

Salary: Competitive

Hours: 40 hours per week

Location: London, N1 9 JY

When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone.

As a Commodities & Logistics Coordinator you'll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you

• 25 days of annual leave plus bank holidays
• Access to our company/people's pension scheme
• Discounts on everything from groceries to well known retailers
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
• 24 hour access to a virtual GP, 365 days a year, for you and family members in your household
• One paid days leave every year to volunteer and support your community
• Ongoing training and development opportunities, allowing you to reach your full potential

What you'll be doing

• Organise the sale and purchasing of secondary commodities (primarily recyclates) and products produced by Veolia Material Recovery Facilities and other Veolia sites across the UK.
• Administer sales activity accurately and on time, ensuring all transactions and communications are processed within required timescales.
• Coordinate domestic and overseas logistics, including planning and managing export shipments to ensure timely, compliant despatch.
• Liaise with Veolia sites and external customers to manage stock control, service requests, and day-to-day operational queries.
• Source and coordinate transport subcontractors when work cannot be covered internally, aiming to minimise unexpected charges.
• Track customer service and communication, resolving issues quickly and maintaining a professional, responsive service.
• Resolve invoice disputes and queries for both suppliers and customers, escalating where necessary.
• Ensure customers have the correct information and documentation for duty of care, waste compliance and export procedures.
• Support the wider commodities and logistics function, including providing cover for the other Commodities and Logistics Coordinator when business critical.
• Produce ad hoc management information as required and contribute to monthly KPI reporting in line with the Business Management System.

What we're looking for

• Degree qualified or equivalent, with previous logistics and office experience that involved regular customer contact.
• Strong organisational and time-management skills, with the ability to manage multiple priorities and maintain excellent attention to detail.
• Confident communicator with strong customer service skills, able to build effective working relationships with both internal stakeholders and external customers.
• Dynamic and resilient, comfortable working at pace and under pressure while maintaining a disciplined and professional approach.
• Able to work collaboratively as part of a team, while taking sole responsibility for specific customers and/or Veolia facilities.
• IT proficient, including intermediate capability in Google Sheets and confidence working with systems for stock control and reporting.
• Good understanding of compliance expectations, with the ability to follow standard processes and work in line with duty of care and regulatory requirements.
• Desirable: experience in waste management/recycling, negotiation skills, and/or language skills to support overseas logistics and customer communication.

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We’re proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we’re also transforming what it means to have a rewarding, purposeful career.

We’re dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.

We’re also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.