Administrator

Veolia; West of England; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

25 days annual leave

Company pension scheme

Stream - financial wellbeing support

Discounts on groceries and retailers

Health resources and wellbeing support

One paid day to volunteer

Ongoing training and development

Job summary

Veolia in Avonmouth seeks an organised administrative assistant to support depot operations. You will operate the weighbridge, coordinate traffic, manage orders, and handle driver paperwork with accuracy and timeliness.

You will also raise purchase orders, keep customers updated on delays, and ensure compliance across processes. A proactive communicator with strong data entry and Excel/Workday skills will thrive here.

Qualifications

• Administrative & systems proficiency including Workday, Excel or Google Sheets & Gmail.
• Data Entry Skills.
• Customer Service & Communication Skills.
• Compliance & Process Adherence.
• Experience in Waste Management or a Similar Regulated Industry (desirable).

Responsibilities

• Operate weighbridge system and coordinate depot traffic flow via radio communication with staff.
• Coordinate material sales bookings, manage transport arrangements, process driver paperwork, and ensure compliance documentation.
• Raise Purchase Orders for the supply of goods as approved by site management.
• Proactively inform customers of operational delays and confirm alternative collection dates.
• Control daily paperwork including monthly rebate reporting to customers.
• Liaise with relevant individuals to resolve customer queries and escalate when required.
• Perform accurate data entry on weighbridge and transport systems, including stock updates and allocations.
• Manage correspondence, filing, telephone calls, mail handling and depot records.
• Ensure payroll details are entered correctly within time limits.
• Process invoices and administer purchase orders, disposal invoices and subcontracted collections.

Skills

Administrative systems proficiency

Data entry

Customer service

Compliance

Tools

Workday

Excel

Google Sheets

Gmail

Job description

Salary: £28,205.32 per annum, plus annual salary review (up to 3%) & Veolia benefits

Hours: Monday to Friday, 40 hours per week

Location: Avonmouth, BS11 0YB

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.

We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you;

• 25 days of annual leave
• Access to our company pension scheme
• Stream - Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & rewards
• Discounts on everything from groceries to well known retailers
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
• One paid days leave every year to volunteer and support your community
• Ongoing training and development opportunities, allowing you to reach your full potential

What you'll be doing;

• Operate weighbridge system and coordinate depot traffic flow via radio communication with staff
• Coordinate material sales bookings, manage transport arrangements, process driver paperwork, and ensure compliance documentation
• Ensure all Veolia policies, processes and procedures are adhered to
• Raise Purchase Orders for the supply of goods as approved by site management
• Proactively inform customers in a timely manner of any operational delays which impact on their service, confirming the alternative collection date and time
• Control of paperwork on a daily basis including monthly rebate reporting to customers
• Liaise with relevant individuals to ensure customer queries are resolved. Escalate when required to Management
• Perform accurate data entry on weighbridge and transport systems, including daily stock updates and weekly allocations
• Manage correspondence, filing, telephone calls, mail handling, and maintain accurate depot records
• Ensure personnel details including payroll are entered into the systems correctly and within time limits
• Process invoices raised by suppliers to ensure that payment terms are met
• Administer purchase orders, disposal invoices, subcontracted collections and associated invoices.
• Ensuring the answering of telephones are within the regional expectations
• Run and send reports as required to customers

What we're looking for;

Essential:

• Administrative & Systems Proficiency (including Workday, Excel or Google Sheets & Gmail)
• Data Entry Skills
• Customer Service & Communication Skills
• Compliance & Process Adherence

Desirable:

• Experience in Waste Management or a Similar Regulated Industry

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.