Commercial Workshop Controller

Perfect Placement UK Ltd; Burgess Hill; On-site; GBP 45,000 - 52,000; Full time

Benefits offered by this job

OTE £52k

31 days holiday

Pension

Life assurance

Training & development

Discounted MOTs/servicing

Team environment

Job summary

Perfect Placement UK Ltd is seeking an experienced Commercial Workshop Controller in Burgess Hill to lead a team of technicians in a busy fleet service centre. The role oversees productivity, KPI achievement, and efficient job card processing, with a strong focus on customer service and operational efficiency.

The ideal candidate will have proven workshop controller or shift management experience within automotive, with deep knowledge of diagnostics, repairs, and workshop processes.

Qualifications

• Proven experience in a workshop controller, shift manager, or similar role in automotive

Responsibilities

• Lead and motivate technicians to meet productivity and KPI targets
• Delegate tasks based on skills and workload
• Identify training needs and implement development plans
• Maintain workshop paperwork accurately
• Process job cards to hit WIP targets
• Ensure health and safety compliance
• Support smooth workshop operation and customer service

Skills

Leadership

Team management

Resource allocation

Organisational skills

Health & safety

Job description

Are you an experienced automotive professional seeking a challenging role as a Commercial Workshop Controller? Our client, a reputable and well-established Motor Trade Commercial Fleet Service centre, is recruiting for a Commercial Workshop Controller in Burgess Hill. This role offers an excellent salary package, professional development opportunities, and a supportive working environment within a company renowned for its employee focus and industry standing.

Benefits

• Competitive salary of £45,000 basic, with an OTE of £52,000 as a Commercial Workshop Controller
• 31 days holiday, including bank holidays, rising to 33 days
• Employer pension contribution
• Life assurance
• Training and personal development programmes
• Discounted MOTs, servicing, and repairs
• Supportive and motivated team environment

Duties

• Managing and motivating a team of vehicle technicians to meet productivity and KPI targets
• Delegating tasks based on technician skill sets and workload
• Identifying training needs and implementing technical development plans
• Maintaining accurate and up-to-date workshop paperwork
• Processing job cards efficiently to ensure work-in-progress targets are achieved
• Ensuring health and safety procedures comply with industry standards
• Supporting the ongoing smooth operation of the workshop, ensuring exceptional customer service and operational efficiency

Requirements

• Proven experience as a workshop controller, shift manager, or similar role within the automotive industry
• Extensive knowledge of vehicle diagnostics, repairs, and workshop processes
• Strong leadership and team management skills
• Ability to allocate resources efficiently and delegate effectively
• Good organisation and administrative skills
• A positive attitude with a commitment to high standards and continuous improvement

If you possess the experience and drive to excel as a Commercial Workshop Controller, this opportunity provides a platform for career progression within a respected organisation committed to rewarding its staff.