Commercial & Warehouse Coordinator

Pertemps; Fareham; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Casual dress

Company pension

Employee discount

Free parking

On-site parking

Company events and rewards

Job summary

Pertemps are recruiting a Commercial & Warehouse Coordinator in Fareham to join our team as a Warehouse Operative/Customer Service Advisor. You will support clients and warehouse colleagues, onboard new accounts, and manage orders and inquiries.

The role is based in Fareham, Monday to Friday, 08:30am - 17:00pm, full-time and permanent. If you have energy, resilience and a professional telephone manner, you could be a strong fit for our growing operations.

Qualifications

• Experience in a Customer Care setting.
• Energetic, self-motivated and able to priorities.
• Confident with a professional telephone manner.
• Capable of independent time management and accuracy.

Responsibilities

• Support clients and warehouse team members in daily tasks.
• Onboard new accounts and manage client records.
• Initiate and check key tasks for new and existing clients.
• Make outbound calls to clients to ensure satisfaction.
• Handle inbound calls and resolve client issues promptly.
• Process client orders across supply areas and update CRM records.
• Ensure customers receive best service from suppliers.
• Utilise stock and order systems to fulfil orders.

Skills

Customer care

Telephone manners

Time management

Attention to detail

Self-motivation

Tools

CRM system

Stock & order system

Job description

Commercial & Warehouse Coordinator

Start Date: ASAP
Location: Fareham, Hampshire
Basic Pay Rate: £26,500
Shift Pattern: Monday to Friday (Full-time. Permanent)
Working Hours: 08:30am - 17:00pm

Role Overview

Pertemps are recruiting for a Warehouse Operative/Customer Service Advisor to join a national provider of janitorial and catering supplies to a range of sectors, based in the Fareham area.

Key Responsibilities

• Supporting our clients and warehouse team alike.
• Onboarding of new accounts.
• Initiating, managing and checking key tasks relating to new and existing clients.
• Making outbound telephone calls to clients ensuring satisfaction.
• Receiving inbound telephone calls from clients and dealing with any issues.
• Taking client orders across various supply areas.
• Ensure client record files are updated on the CRM system.
• Ensuring clients receive the best service from suppliers.
• Using our stock and order system to fulfil orders.

Candidate Requirements

• Energetic, self-motivated & desire to make an impact
• Strong work ethic & ability to thrive in a fast-paced environment
• Confident & resilient
• Capable of self-managing both time and priorities
• Diligent and a desire to find errors including your own
• Excellent telephone manner
• Experience in a Customer Care setting

Benefits

• Casual dress
• Company events and rewards
• Company pension
• Employee discount
• Free parking
• On-site parking