Commercial Team Assistant

JR United Kingdom; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is looking for a Commercial Team Assistant to support Business Development Managers in delivering exceptional client service. This role is pivotal in driving the sales pipeline, coordinating client communications, and ensuring smooth operations. The ideal candidate will thrive in a fast-paced environment, showcasing strong organizational skills and attention to detail. Join a mission-driven company that values innovation and offers a collaborative team atmosphere. With opportunities for ongoing learning and a competitive benefits package, this position is perfect for those eager to make an impact in the training sector.

Benefits

25 days annual leave + bank holidays

Enhanced sick pay

Enhanced family pay

Health Cash back plan

Employee discounts (e.g. Gym Membership)

Employee assistance programme

Death in service

Ongoing learning and development opportunities

Qualifications

• Experience in a sales support or administrative role, ideally in a B2B environment.
• Excellent communication and interpersonal skills with a proactive attitude.

Responsibilities

• Support Business Development Managers in managing key client accounts and scheduling meetings.
• Conduct research on prospective clients and industry trends to identify new opportunities.

Skills

Sales Support

Client Service

Communication Skills

Organizational Skills

Time Management

Attention to Detail

Education

Experience in B2B Environment

Proficiency in Microsoft Office

Tools

CRM Software (e.g. HubSpot)

Job description

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As we continue to grow, we have an exciting opportunity for a Commercial Team Assistant to join our team supporting our Business Development Managers (BDMs) in maintaining strong client relationships and helping the company to achieve new client opportunities.

The Role

As the Commercial Team Assistant, you will be at the heart of our commercial operations, working closely with our BDMs to ensure that both existing and prospective clients receive outstanding support and service. Your work will help drive our sales pipeline forward, ensuring we stay responsive, organised, and ahead of the game.

Responsibilities

• Support our Business Development Managers in managing key client accounts, including scheduling meetings, preparing follow-ups, and maintaining CRM records.
• Assist in the preparation of proposals, presentations, and client-facing documents.
• Conduct research on prospective clients and industry trends to help identify new opportunities.
• Help manage client communications, including responding to queries and following up on outreach activities.
• Coordinate and support the planning of sales events, demos, and client visits at our training centres.
• Ensure our internal project and operations system is kept up to date with accurate and timely information relating to planned and on-going client projects.
• Liaise with internal departments (e.g. operations, marketing, finance) to ensure smooth onboarding and delivery for new clients.

What We're Looking For

• Experience in a sales support, client service, or administrative role—ideally in a B2B or training environment.
• Excellent communication and interpersonal skills with a proactive, can-do attitude.
• Strong organisational and time management skills.
• High attention to detail and comfort working with data and CRM other operations management software and tools (e.g. HubSpot).
• Comfortable juggling multiple priorities in a fast-paced environment.
• An interest in safety, training, or immersive learning is a plus.
• Proficient in Microsoft Word, Excel & PowerPoint.

What We Offer

• A supportive and collaborative team environment.
• An opportunity to be part of a fast-growing, mission-driven company.
• Exposure to innovative safety training methods and high-profile clients in critical industries.
• Competitive salary and benefits package to include:
• 25 days annual leave + bank holidays
• Enhanced sick pay,Enhanced family pay
• Access to Health Cash back plan and employee discounts (inc. Gym Membership)
• EAP (Employee assistance programme)
• Death in service
• Ongoing learning and development opportunities.

We aim to contact shortlisted candidates week commencing 19th May 2025