Commercial Team Assistant

ACTIVE TRAINING TEAM LIMITED; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Commercial Team Assistant to support Business Development Managers in enhancing client relationships and driving sales. This role is pivotal in ensuring that both existing and prospective clients receive exceptional service. You will assist in managing key accounts, preparing proposals, and coordinating client communications. With a focus on organization and responsiveness, this position offers the chance to thrive in a collaborative team environment within a fast-growing company dedicated to innovative safety training. If you have a passion for client service and a keen eye for detail, this opportunity is perfect for you.

Benefits

25 days annual leave + bank holidays

Enhanced sick pay

Employee discounts (Gym Membership)

Health Cash back plan

EAP (Employee assistance programme)

Bike2Work scheme

Death in service benefit

Ongoing learning and development opportunities

Qualifications

• Experience in a sales support or administrative role in a B2B environment.
• Strong organizational and communication skills with a proactive attitude.

Responsibilities

• Support Business Development Managers in client account management.
• Assist in preparing proposals and client-facing documents.
• Conduct research on prospective clients and industry trends.

Skills

Sales Support Experience

Client Service Skills

Organizational Skills

Communication Skills

Attention to Detail

Time Management

Proficiency in Microsoft Office

Experience with CRM Software

Tools

HubSpot

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Opportunity

As we continue to grow, we have an exciting opportunity for a Commercial Team Assistant to join our team supporting our Business Development Managers (BDMs) in maintaining strong client relationships and helping the company to achieve new client opportunities.

The Role

As the Commercial Team Assistant, you will be at the heart of our commercial operations, working closely with our BDMs to ensure that both existing and prospective clients receive outstanding support and service. Your work will help drive our sales pipeline forward, ensuring we stay responsive, organised, and ahead of the game.

Key Responsibilities

• Support our Business Development Managers in managing key client accounts, including scheduling meetings, preparing follow-ups, and maintaining CRM records.
• Assist in the preparation of proposals, presentations, and client-facing documents.
• Conduct research on prospective clients and industry trends to help identify new opportunities.
• Help manage client communications, including responding to queries and following up on outreach activities.
• Coordinate and support the planning of sales events, demos, and client visits at our training centres.
• Ensure our internal project and operations system is kept up to date with accurate and timely information relating to planned and on-going client projects.
• Liaise with internal departments (e.g. operations, marketing, finance) to ensure smooth onboarding and delivery for new clients.

What We're Looking For

• Experience in a sales support, client service, or administrative role—ideally in a B2B or training environment.
• Excellent communication and interpersonal skills with a proactive, can-do attitude.
• Strong organisational and time management skills.
• High attention to detail and comfort working with data and CRM other operations management software and tools (e.g. HubSpot).
• Comfortable juggling multiple priorities in a fast-paced environment.
• An interest in safety, training, or immersive learning is a plus.
• Proficient in Microsoft Word, Excel & PowerPoint.

What We Offer

• A supportive and collaborative team environment.
• An opportunity to be part of a fast-growing, mission-driven company.
• Exposure to innovative safety training methods and high-profile clients in critical industries.
• Competitive salary and benefits package to include:
  • 25 days annual leave + bank holidays
  • Enhanced sick pay,Enhanced family pay
  • Access to Health Cash back plan and employee discounts (inc. Gym Membership)
  • EAP (Employee assistance programme)
  • Bike2Work scheme
  • Death in service
  • Ongoing learning and development opportunities.

Ideal Start date:mid June 2025

We aim to be in contact with shortlisted candidates week commencing 12th May