Commercial Operations Specialist

Orica Limited; Stowmarket; On-site; GBP 28,000 - 36,000; Full time

Job summary

Orica Limited in Stowmarket is seeking a Commercial Operations Coordinator to provide hands-on operational, commercial and administrative support across Sales, Production, Finance and Logistics. You will coordinate orders, quotations, shipments and documentation from request to completion while maintaining strong cross-functional communication.

This role requires practical experience with orders, invoices, POs and shipping docs, along with ERP/CRM familiarity and excellent English communication.

Qualifications

• At least 3 years in sales/admin/operations support or similar.
• Experience processing orders, invoices, POs, shipping docs and customer records.
• ERA/CRM experience; Epicor is advantageous.
• Strong organization and time-management skills.
• Excellent written and verbal English.

Responsibilities

• Coordinate customer orders from receipt to delivery, including order entry and tracking.
• Support enquiries, quotations, opportunity follow-up and admin with Sales/BD.
• Raise and distribute invoices; maintain records in Epicor and filing systems.
• Prepare shipping docs and arrange domestic/international collections with freight providers.
• Liaise with Production, Sales, Finance and Canada for updates and issue resolution.
• Follow up overdue invoices and support credit applications.
• Raise POs, stock replenishment requests and drop-ship transactions.
• Administer rental/demonstration equipment and calibration certs.
• Support vendor onboarding and health and safety records.

Skills

Organization

Time management

Communication

Attention to detail

English proficiency

Customer service

Tools

Epicor

ERP systems

Microsoft Office

Excel

Outlook

Word

Job description

Orica Limited in Stowmarket is seeking a Commercial Operations Coordinator to provide hands-on operational, commercial and administrative support across Sales, Production, Finance and Logistics. You will coordinate orders, quotations, shipments and documentation from request to completion while maintaining strong cross-functional communication.

This role requires practical experience with orders, invoices, POs and shipping docs, along with ERP/CRM familiarity and excellent English communication.