Commercial Operations Coordinator

Hughes Group; Dungannon; Remote; GBP 20,000 - 30,000; Full time

Job summary

Hughes Group is seeking a Commercial Administrator to provide administrative and operational support to the Commercial Team in Dungannon. You will manage customer accounts, commercial systems, and reporting, ensuring customer requirements are met with accuracy and efficiency.

Working closely with teams across Commercial, Production, NPD, Supply Chain, Logistics, Technical, and Finance, you will handle documentation, updates, and continuous improvement activities while delivering excellent

Qualifications

• GCSEs (or equivalent) in Maths and English.
• Minimum of 2 years' experience in an administrative, commercial support, customer service, or office-based role.
• Good working knowledge of Microsoft Office applications, particularly Excel, Word, and Outlook.
• Experience managing records, reports, and administrative processes.

Responsibilities

• Provide administrative support to the Commercial Team, including reports and customer documentation.
• Act as a key point of contact for customer enquiries, delivering excellent customer service.
• Maintain customer portals, databases, and commercial systems, ensuring data accuracy.
• Process product specifications, pricing updates, and customer documentation.
• Liaise with Production, Supply Chain, Technical, NPD, and Finance teams to support customer requirements.
• Assist with new product launches and customer projects, ensuring key deadlines are met.
• Prepare sales, KPI, and commercial reports to support planning and decision-making.
• Coordinate meetings, customer visits, audits, and continuous improvement activities.

Skills

Customer service

Administrative support

Data accuracy

Multi-tasking

Effective communication

Education

GCSEs in Maths and English

Tools

Excel

Word

Outlook

Job description

Hughes Group is seeking a Commercial Administrator to provide administrative and operational support to the Commercial Team in Dungannon. You will manage customer accounts, commercial systems, and reporting, ensuring customer requirements are met with accuracy and efficiency.

Working closely with teams across Commercial, Production, NPD, Supply Chain, Logistics, Technical, and Finance, you will handle documentation, updates, and continuous improvement activities while delivering excellent