Commercial Administrator - Dungannon

Hughes Group; Dungannon; Remote; GBP 20,000 - 30,000; Full time

Job summary

Hughes Group is seeking a Commercial Administrator to provide administrative and operational support to the Commercial Team in Dungannon. You will manage customer accounts, commercial systems, and reporting, ensuring customer requirements are met with accuracy and efficiency.

Working closely with teams across Commercial, Production, NPD, Supply Chain, Logistics, Technical, and Finance, you will handle documentation, updates, and continuous improvement activities while delivering excellent

Qualifications

• GCSEs (or equivalent) in Maths and English.
• Minimum of 2 years' experience in an administrative, commercial support, customer service, or office-based role.
• Good working knowledge of Microsoft Office applications, particularly Excel, Word, and Outlook.
• Experience managing records, reports, and administrative processes.

Responsibilities

• Provide administrative support to the Commercial Team, including reports and customer documentation.
• Act as a key point of contact for customer enquiries, delivering excellent customer service.
• Maintain customer portals, databases, and commercial systems, ensuring data accuracy.
• Process product specifications, pricing updates, and customer documentation.
• Liaise with Production, Supply Chain, Technical, NPD, and Finance teams to support customer requirements.
• Assist with new product launches and customer projects, ensuring key deadlines are met.
• Prepare sales, KPI, and commercial reports to support planning and decision-making.
• Coordinate meetings, customer visits, audits, and continuous improvement activities.

Skills

Customer service

Administrative support

Data accuracy

Multi-tasking

Effective communication

Education

GCSEs in Maths and English

Tools

Excel

Word

Outlook

Job description

The Commercial Administrator will provide administrative and operational support to the Commercial Team, ensuring the efficient management of customer accounts, commercial systems, reporting, product information, and customer requirements. Working closely with internal teams across Commercial, Production, NPD, Supply Chain, Logistics, Technical, and Finance, the role will ensure the accurate processing of commercial information, maintenance of customer systems, and delivery of excellent customer service. The position requires strong organisational skills, attention to detail, effective communication, and the ability to manage multiple priorities in a fast-paced environment.

Main tasks and Responsibilities

Main Tasks: (Brief outline and not exhaustive list)

• Provide administrative support to the Commercial Team, including reports and customer documentation.
• Act as a key point of contact for customer enquiries, delivering excellent customer service.
• Maintain customer portals, databases, and commercial systems, ensuring data accuracy.
• Process product specifications, pricing updates, and customer documentation.
• Liaise with Production, Supply Chain, Technical, NPD, and Finance teams to support customer requirements.
• Assist with new product launches and customer projects, ensuring key deadlines are met.
• Prepare sales, KPI, and commercial reports to support planning and decision-making.
• Coordinate meetings, customer visits, audits, and continuous improvement activities.

Requirements

• GCSEs (or equivalent) in Maths and English
• Minimum of 2 years' experience in an administrative, commercial support, customer service, or office-based role.
• Good working knowledge of Microsoft Office applications, particularly Excel, Word, and Outlook.
• Experience managing records, reports, and administrative processes.