Commercial Manager

Manchester Arndale; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Award-Winning Employer

Digital Learning

Retail Perks via Hapi app

Professional Growth for employees

Flexible Pay access

Job summary

OCS UK & Ireland is seeking a Commercial Manager to lead contractual and commercial queries on a high-profile public sector Facilities Management contract. You will report to the Regional Commercial Manager and drive day-to-day contract performance and profitability.

The role values experience in FM commercial management, with 3+ years in a similar position being advantageous. Strong stakeholder communication and contract negotiation skills are essential.

Qualifications

• Bachelor's degree or equivalent in a relevant field (Quantity Surveying, Commercial Management or Accounting/Finance).
• Finance/Accounting (CIMA, ACCA) preferred, or Quantity Surveying (RICS) or studying towards.
• Adequate Microsoft Excel competency - pivots, trackers, tables, functions, calculations.

Responsibilities

• Commercial lead on a high-profile Hard FM Contract.
• Understand contract terms and capture/prices variations to maximise revenue and margin.
• Take overall responsibility for all applications for payments.
• Accountable for inclusive repair threshold spend and ensure IRT-based deductions align with contract terms.
• Drive a self-delivery operating model by reducing use of subcontractors where possible.
• Accountable for contract P&L performance.
• Drive resolution of contractual issues and disputes.
• Negotiate contract terms with client counterparties as required.
• Provide timely client commercial reports.
• Assess and advise on risks and opportunities affecting financial performance.
• Manage the Contract Commercial Risk Register.

Skills

Stakeholder communication

Contract negotiation

Financial awareness

Education

Bachelor's degree in Quantity Surveying, Commercial Management or Accounting/Finance

CIMA/ACCA or RICS (preferred)

Excel proficiency

Tools

Excel

Job description

About The Role:

Working Hours: Monday to Friday (37.5 hours)

Role Overview: The Commercial Manager will report to the Regional Commercial Manager with an objective of being the lead for all contractual and commercial queries, on a high-profile public sector Facilities Management contract. This role will play a pivotal part in the day-to-day running and overall success of the Contract.

The successful candidate will preferably have experience working within Facilities Management as a Commercial Manager. This is also an excellent opportunity for experienced Assistant Commercial Managers (or similar) - which have at least 3+ years experience within said position.

Experience

• Relevant experience of commercially leading a high-profile / public sector Facilities Management contract (desirable)
• Experience of negotiating contract variations to successful close out.
• Highly capable of communicating with a multitude of stakeholders internally and external (both verbally and written)

Qualifications

• Bachelors degree/equivalent in either Quantity Surveying, Commercial Management or Accounting/Finance
• Finance/Accounting (CIMA, ACCA) is preferred, or Quantity Surveying (RICS) (or studying towards)
• Adequate Microsoft Excel competency - pivots, trackers, tables, functions, calculations.

Main Duties & Responsibilities

Commercial & Financial Performance

• Commercial lead on a high-profile Hard FM Contract.
• Have a full understanding of the Contract terms, ensuring all variations are captured and priced in to maximise both revenue and margin.
• Overall responsibility for all application for payments.
• Accountable for inclusive repair threshold spend. To ensure all IRT based deductions align with the terms of the Contract.
• Commercially driving a self-delivery operating model by foregoing the use of subcontractors where possible.
• Accountable for contract P&L performance

Customer

• Be able to understand and communicate certain obligations of the Contract. Justify viewpoints via contractual clauses when necessary.
• Drive the resolution of contractual issues and disputes.
• Accountable for Contract negotiations with client counterpart and other parties as required.
• Ensure the timely provision of client commercial reports.

Risk Management

• Assess, record and advise on risks and opportunities that may influence financial performance.
• Recognise situations in which an Early Warning Notice may be required. Generate and submit all EWN’s.
• Management of the Contract Commercial Risk Register.

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values -Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

• Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
• Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
• Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
• Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
• Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.