Commercial Insurance Account Specialist

2117GB00 A-Plan Holdings (Unlimited); Shirley; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Life Assurance 4x salary

Income protection

Contributory pension

Healthcare Cashplan

Lifestyle benefits

Gym discounts

Salary sacrifice schemes

Discounted health policies

Retail discounts

Job summary

Howden, a global insurance group, is seeking a Commercial Account Handler for the Howden Consumer & Local Commercial team in the UK. The role focuses on building rapport with clients across a range of organisations, from sole traders to SMEs, and supporting the Branch Manager to achieve objectives.

You will help Commercial Account Executives with renewal retention, maintain high service standards, and ensure data is processed accurately on the relevant systems.

Qualifications

• Strong attention to detail when reviewing client documentation to support quoting.
• Ability to build and maintain relationships with internal stakeholders, clients and external contacts to meet expectations and compliance.
• Assist Commercial Account Executives in achieving renewal retention and exceeding customer expectations.
• Willingness to learn as every day will be different.
• Opportunity for career progression within Howden.
• Ability to process data promptly and accurately on relevant systems.

Responsibilities

• Build rapport with new and existing clients.
• Assist the Branch Manager to achieve objectives.
• Support Commercial Account Executives in renewal retention and customer satisfaction.
• Process data accurately on relevant systems to support service levels.
• Ensure compliance with FCA requirements.

Skills

Attention to detail

Stakeholder management

Client relationships

FCA compliance

Data entry accuracy

Tools

CRM software

Job description

Howden, a global insurance group, is seeking a Commercial Account Handler for the Howden Consumer & Local Commercial team in the UK. The role focuses on building rapport with clients across a range of organisations, from sole traders to SMEs, and supporting the Branch Manager to achieve objectives.

You will help Commercial Account Executives with renewal retention, maintain high service standards, and ensure data is processed accurately on the relevant systems.