Commercial Insurance Account Handler — Hybrid Growth

Howden Group; Chester; Hybrid; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Life Assurance

Income protection

Pension

Healthcare plan

Discounts via salary sacrifice schemes

Job summary

Howden, a global insurance group, is looking for a Commercial Account Handler in Chester. You will build rapport with new and existing clients, from sole traders to large organisations, and work closely with the Branch Manager to meet targets.

You will review client documentation for accuracy, support quoting, assist Account Executives in renewals, and ensure compliance with FCA requirements. The role offers a stable full-time position with opportunities for professional development and benefits.

Qualifications

• You will review client documentation to ensure information is comprehensive and accurate for quoting.
• Ability to build and maintain relationships with internal and external stakeholders to meet expectations and compliance.
• Support Commercial Account Executives in achieving renewal retention and customer satisfaction while FCA requirements.
• Willing to learn and adapt in a dynamic environment.
• Ability to process data promptly on relevant systems to support client service and analysis.

Responsibilities

• Build rapport with new and existing clients across the UK, from sole traders to large organisations.
• Collaborate with the Branch Manager to achieve objectives and ensure service standards.
• Assist Commercial Account Executives in renewal retention and meeting FCA requirements.
• Adapt to daily variations and contribute to team success.

Skills

Attention to detail

Relationship building

Renewal retention

Willingness to learn

Data entry / systems

Job description

Howden, a global insurance group, is looking for a Commercial Account Handler in Chester. You will build rapport with new and existing clients, from sole traders to large organisations, and work closely with the Branch Manager to meet targets.

You will review client documentation for accuracy, support quoting, assist Account Executives in renewals, and ensure compliance with FCA requirements. The role offers a stable full-time position with opportunities for professional development and benefits.