Commercial Insurance Account Specialist

Howden Group Holdings; Chester; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

22 days holidays + bank holidays

Life Assurance up to 4x salary

Contributory pension scheme

Job summary

Howden Group Holdings is seeking a Commercial Account Handler to join our Consumer & Local Commercial team. You will build rapport with clients of varying sizes and support account executives to improve renewal retention and customer satisfaction.

You will review documentation for accuracy, maintain relationships with stakeholders, and ensure compliance with FCA standards while learning and growing in a hybrid working environment.

Qualifications

• Strong attention to detail when reviewing client documentation to support quoting processes.
• Ability to build and maintain strong relationships with internal stakeholders, clients and external contacts to meet expectations and FCA requirements.
• Willingness to learn and progress within Commercial Account Handler role, with ability to process data promptly and accurately on relevant systems.

Responsibilities

• Build rapport with new and existing clients, ranging from sole traders to large organisations.
• Support Commercial Account Executives to achieve renewal retention and exceed customer expectations.
• Collaborate with Branch Manager to achieve objectives and ensure compliance standards.

Skills

Attention to detail

Relationship building

Customer service

Data entry

Job description

Howden Group Holdings is seeking a Commercial Account Handler to join our Consumer & Local Commercial team. You will build rapport with clients of varying sizes and support account executives to improve renewal retention and customer satisfaction.

You will review documentation for accuracy, maintain relationships with stakeholders, and ensure compliance with FCA standards while learning and growing in a hybrid working environment.