Commercial Insurance Account Advisor (Hybrid)

Brown & Brown UK; Brighton; Hybrid; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Holiday

Pension

Death in Service

Share Save scheme

Flexible benefits access

Professional qualifications support

Job summary

Brown & Brown UK in Brighton is seeking a Commercial Account Handler to join our office and help balance workloads while delivering excellent client service. Hybrid working is available if desired.

You will handle day-to-day client requirements (renewals, quotes, document queries), support Account Executives, and build a pipeline of referrals. 2+ years in account handling for Commercial Motor Fleet and related lines is preferred, with Cert CII and Acturis knowledge beneficial.

Qualifications

• 2+ years’ experience within an Account Handling role covering Commercial Motor Fleet and associated lines (Commercial Combined, Business Interruption, Material Damage and Liability).
• Proficiency in policy wordings interpretation and client communications.
• Cert CII qualification is advantageous and progression within a client-focused organisation is desired.
• Strong communication (written and verbal), stakeholder management and IT proficiency.

Responsibilities

• Assisting clients on renewals, new business quotations, managing relationships with key stakeholders and delivering excellent service to them.
• Proactively develop a pipeline of referrals from existing clients to obtain new business.
• Working with clients to expand and develop their coverage to ensure they have the right cover.
• Liaising with the broking and support team to ensure all documentation is accurate.
• Actively negotiating with Underwriters to secure the best terms.
• Working in a compliant and timely manner on all cases.
• Ensuring retention levels and income targets are achieved.

Skills

Communication

Interpersonal skills

Stakeholder management

Organisational skills

IT skills

Education

Cert CII

Tools

Acturis

Job description

Brown & Brown UK in Brighton is seeking a Commercial Account Handler to join our office and help balance workloads while delivering excellent client service. Hybrid working is available if desired.

You will handle day-to-day client requirements (renewals, quotes, document queries), support Account Executives, and build a pipeline of referrals. 2+ years in account handling for Commercial Motor Fleet and related lines is preferred, with Cert CII and Acturis knowledge beneficial.