Commercial Data Analyst: Drive Growth with Insight

OrderYOYO A/S; Manchester; Hybrid; GBP 35,000 - 58,000; Full time

Benefits offered by this job

Monthly Friday Socials

Quarterly Conferences

Employee Awards

Holiday buying Scheme

Wellness Wednesdays

Personal development plans

Job summary

OrderYOYO is seeking a commercially focused Data Analyst to turn data from sales, account management, customer success and pricing into actionable insights. Based in Manchester City Centre, you will deliver dashboards, regular performance packs and ad hoc analyses to guide leadership decisions across 11 markets.

You’ll collaborate with Sales, Marketing, Finance and Product, building trusted, self-serve data views while ensuring accuracy and timely reporting. Competitive bonus offered.

Qualifications

• Proven experience in a commercial, sales, revenue or business analyst role.
• Experience building dashboards and reports in BI tools such as Power BI, Tableau or Looker.
• Advanced Excel or Google Sheets skills, and experience working with CRM data (e.g. HubSpot or Salesforce).
• A strong understanding of commercial metrics such as revenue, pipeline, conversion, churn and retention, ideally within B2B SaaS.
• Analytical and curious: you can turn data into clear, actionable insight and recommendations.
• A confident communicator who can present findings to technical and non-technical stakeholders at all levels.
• Highly organised, with great attention to detail and a commitment to data accuracy.
• Comfortable in a fast-paced, high-growth environment.

Responsibilities

• Analysing performance across all our commercial activities, including sales, account management, customer success, marketing and partnerships, in every market.
• Tracking and reporting on key commercial metrics such as new restaurant acquisition, revenue, order volumes, churn, retention and pipeline conversion.
• Owning our regular commercial reporting, including weekly, monthly and quarterly performance packs for leadership.
• Designing, building and maintaining dashboards that give a single, trusted view of performance and let teams self-serve their data.
• Comparing performance between our 11 markets, teams and channels to spot what’s working, where we can improve and where the risks are.
• Analysing the impact of pricing, campaigns and commercial initiatives on performance.
• Delivering ad hoc analysis to answer business questions and support commercial decisions, business cases and initiatives.
• Making sure commercial data is accurate and consistent across markets, working with CRM and system owners to close any gaps.
• Defining and documenting KPIs so everyone measures performance in the same way.
• Supporting forecasting, target setting and planning with Finance, and flagging variances against target early.
• Your success will be measured on the accuracy and timeliness of reporting, dashboard adoption, data quality, turnaround on ad hoc requests, forecast accuracy and stakeholder satisfaction.

Skills

BI dashboards

Excel/Sheets

CRM data

Commercial metrics

Stakeholder communication

Tools

Power BI

Tableau

Looker

Job description

OrderYOYO is seeking a commercially focused Data Analyst to turn data from sales, account management, customer success and pricing into actionable insights. Based in Manchester City Centre, you will deliver dashboards, regular performance packs and ad hoc analyses to guide leadership decisions across 11 markets.

You’ll collaborate with Sales, Marketing, Finance and Product, building trusted, self-serve data views while ensuring accuracy and timely reporting. Competitive bonus offered.