Commercial Account Handler

Brown & Brown, Inc.; Hasland; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Holiday

Pension

Death in Service

Flexible benefits post probation

Annual share save scheme

Job summary

Brown & Brown UK Chesterfield branch is seeking a Commercial Account Handler to support Account Executives with renewals, new business quotations and client relationship management. You will help ensure clients have the right coverage and liaise to keep documentation accurate while maintaining high service levels.

Ideal candidates will have experience in Commercial Motor Fleet, Commercial Combined, and related lines, and be Cert CII qualified with strong communication, negotiation, and IT

Qualifications

• Experience in an Account Handling role covering Commercial Motor Fleet, Commercial Combined, Combined Liability, Motor Trade and Management Liability.
• Ability to interpret policy wordings and draw accurate conclusions.
• Strong communication and stakeholder management skills.
• Progress within a client focused organisation.

Responsibilities

• Assist Account Executives with renewals and new business quotations.
• Develop and maintain client relationships to expand coverage.
• Ensure documentation is accurate and compliant.
• Support with renewal preparation and quotes.
• Negotiate with underwriters to secure best terms.

Skills

Account handling

Client relationship

Negotiation

Communication

Organisational skills

MS Office

Education

Cert CII

Tools

Acturis

Job description

The team at the Chesterfield branch of Brown & Brown UK, have been looking after clients for over 30 years and have consistently retained and grown with their clients in that time. As part of their ongoing commitment to looking after their clients and team we are looking to appoint a Commercial Account Handler to the team to ensure workloads remain balanced and clients receive the high-quality service levels to which they are accustomed. This role is designed to assist clients with day to day requirements (MTA's, document queries, SME through to Mid Market renewal reviews) whilst supporting the Account Executives with renewal preparation and new business quotations. The day to day:

• Assisting Account Executives with renewals, new business quotations, managing relationships with key stakeholders and delivering outstanding service to clients.
• Working with clients to expand and develop their coverage to ensure they have the right cover
• Liaising with the Account Executives to ensure all documentation is accurate
• Actively negotiating with Underwriters as required to secure the best terms
• Working in a compliant and timely manner on all cases.
• Ensuring Retention levels and income targets are achieved.
• Working with the regional management team to achieve business objectives and support with the development of colleagues

What's on offer:

A highly passionate and motivated team that look after each other as well as their clients A negotiable basic salary with all the normal benefits (Holiday, Pension, Death in Service), flexible benefits access post probation and access to the annual share save scheme. Full support for professional qualifications (post probation)

• You’ll have experience within an Account Handling role covering Commercial Motor Fleet, Commercial Combined, Combined Liability, Motor Trade etc and associated lines especially Management Liability and Cyber.
• Ideally, you’ll be Cert CII Qualified and be looking to progress within a client focused organisation
• A well-developed skill set that includes high level Communication (written, verbal, video), Interpersonal, Stakeholder Management, Organisational and IT skills - the usual MS packages - coupled with a keen eye for detail.
• Comfortable utilising relevant broking platforms - a good working knowledge of Acturis would be particularly advantageous.
• Able to interpret policy wordings and draw accurate conclusions