Commercial Account Handler

897 Brown & Brown (Europe) Limited; Chesterfield; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Holiday

Pension

Death in Service

Share Save scheme

Flexible benefits post probation

Professional qualifications support

Job summary

Brown & Brown UK’s Chesterfield team is recruiting a Commercial Account Handler to support Account Executives with renewals, quotations and client service. You’ll manage relationships, negotiate with underwriters and ensure accurate documentation while contributing to retention targets.

The role covers Commercial Motor Fleet, Commercial Combined, Liability and Motor Trade lines; Cert CII is preferred, with opportunities to progress and pursue professional qualifications.

Qualifications

• Experience in an Account Handling role covering Commercial Motor Fleet, Commercial Combined, Combined Liability and Motor Trade lines.
• Cert CII qualification and progression within a client-focused organisation.
• Strong communication, stakeholder management and IT skills including MS Office.

Responsibilities

• Assist Account Executives with renewals, new business quotations and client relationships.
• Ensure accurate documentation and liaise with underwriters to secure best terms.
• Support with renewal preparation and cross-sell opportunities.
• Contribute to achieving retention and income targets.

Skills

Account handling

Commercial lines

Stakeholder management

Communication

Attention to detail

Client service

Negotiation

Policy interpretation

Organisational skills

Education

Cert CII Qualified

Tools

Acturis

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. The team at the Chesterfield branch of Brown & Brown UK, have been looking after clients for over 30 years and have consistently retained and grown with their clients in that time.

As part of their ongoing commitment to looking after their clients and team we are looking to appoint a Commercial Account Handler to the team to ensure workloads remain balanced and clients receive the high-quality service levels to which they are accustomed. This role is designed to assist clients with day to day requirements (MTA’s, document queries, SME through to Mid Market renewal reviews) whilst supporting the Account Executives with renewal preparation and new business quotations.

The day to day:

• Assisting Account Executives with renewals, new business quotations, managing relationships with key stakeholders and delivering outstanding service to clients
• Working with clients to expand and develop their coverage to ensure they have the right cover Liaising with the Account Executions to ensure all documentation is accurate Actively negotiating with Underwriters as required to secure the best terms Working in a compliant and timely manner on all cases.
• Ensuring Retention levels and income targets are achieved.
• Working with the regional management team to achieve business objectives and support with the development of colleagues

What’s on offer:

• A highly passionate and motivated team that look after each other as well as their clients
• A negotiable basic salary with all the normal benefits (Holiday, Pension, Death in Service), flexible benefits access post probation and access to the annual share save scheme.
• Full support for professional qualifications (post probation)

About you:

• You’ll have experience within an Account Handling role covering Commercial Motor Fleet, Commercial Combined, Combined Liability, Motor Trade etc and associated lines especially Management Liability and Cyber
• Ideally, you’ll be Cert CII Qualified and be looking to progress within a client focused organisation A well-developed skill set that includes high level Communication (written, verbal, video), Interpersonal, Stakeholder Management, Organisational and IT skills – the usual MS packages - coupled with a keen eye for detail.
• Comfortable utilising relevant broking platforms – a good working knowledge of Acturis would be particularly advantageous.
• Able to interpret policy wordings and draw accurate conclusions

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants. Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions.

We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates—not employees, and leaders—not managers. Everything we do is about the greater “WE”—never “me.” While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers.