Senior Account Handler

Brown & Brown UK; Chesterfield; On-site; GBP 28,000 - 46,000; Full time

Benefits offered by this job

Negotiable salary

Holiday

Pension

Death in Service benefits

Access to annual share save scheme

Professional qualifications support

Job summary

A leading insurance firm in Chesterfield is seeking a Senior Account Handler to provide exceptional service to clients. You will assist with renewals, manage stakeholder relationships, and negotiate best terms with underwriters. The ideal candidate will have experience in commercial account handling and hold a Cert CII qualification. This role offers a negotiable salary, benefits, and support for professional qualifications.

Qualifications

• Experience within an Account Handling role covering Commercial Motor Fleet and associated lines.
• Able to interpret policy wordings and draw accurate conclusions.
• High level written and verbal communication skills.
• You’ll interpret policy wordings and draw accurate conclusions.

Responsibilities

• Assisting clients on renewals and new business quotations.
• Proactively develop a pipeline of referrals.
• Liaising with the broking and support team to ensure documentation is accurate.
• Liaise with broking and support teams to ensure documentation is accurate.
• Actively negotiate with underwriters to secure best terms.
• Work in a compliant and timely manner on all cases.
• Ensure retention levels and income targets are achieved.
• Collaborate with regional management to meet business objectives and support colleague development.

Skills

Account Handling

Communication

Stakeholder Management

Negotiation

Organisational Skills

Education

Cert CII Qualified

Job description

Overview

Join to apply for the Senior Account Handler role at Brown & Brown UK.

Location: Chesterfield (On-Site).

The team at DCJ, a valued part of Brown & Brown UK, have been looking after clients for over 30 years and have consistently retained and grown with their clients in that time.

As part of their ongoing commitment to looking after their clients and team we're looking to appoint a Commercial Account Handler to the team to ensure workloads remain balanced and clients receive the service level they are used to.

This role is designed to assist clients with day-to-day requirements (MTA’s, document queries, SME through to Mid Market renewal reviews) whilst supporting the Account Executives with renewal preparation and new business quotations.

Responsibilities

• Assisting clients on renewals, new business quotations, managing relationships with key stakeholders and delivering outstanding service to them
• Proactively develop a pipeline of referrals from existing clients to obtain new business
• Working with clients to expand and develop their coverage to ensure they have the right cover
• Liaising with the broking and support team to ensure all documentation is accurate
• Actively negotiating with Underwriters as required to secure the best terms
• Working in a compliant and timely manner on all cases
• Ensuring retention levels and income targets are achieved
• Working with the regional management team to achieve business objectives and support with the development of colleagues

What’s on offer

• A highly passionate and motivated team that look after each other as well as their clients
• A negotiable basic salary with all the normal benefits (Holiday, Pension, Death in Service), flexible benefits access post probation and access to the annual share save scheme.
• Full support for professional qualifications (post probation)

About you

• You’ll have experience within an Account Handling role covering Commercial Motor Fleet and associated lines (Commercial Combined, Business Interruption, Material Damage and Liability)
• Ideally, you’ll be Cert CII Qualified and be looking to progress within a client focused organisation
• A well-developed skill set that includes high level Communication (written, verbal, video), Interpersonal, Stakeholder Management, Organisational and IT skills coupled with a keen eye for detail.
• Able to interpret policy wordings and draw accurate conclusions

Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Business Development and Customer Service
• Industries: Insurance