Commercial Motor Broker Support

897 Brown & Brown (Europe) Limited; Orpington; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Base salary + benefits

Holiday entitlement 24-27 days + Bank

Pension

Training & qualifications

Job summary

Brown & Brown is seeking a Commercial Motor Broker Support professional to join a busy Orpington team. You will handle new business quoting, renewals, midterm adjustments, and client calls while ensuring FCA compliance and diary management.

The role offers an excellent base salary plus benefits, with 24 days holiday rising to 27, a pension, and ongoing professional development opportunities including qualifications.

Qualifications

• Experience in administration and customer service
• Interest in the insurance industry
• Previous insurance account management or broker support is desirable but not essential

Responsibilities

• New business quoting, negotiating, broking and administration - converting new business enquiries in line with targets
• Renewal negotiations, broking and administration - converting renewal business in line with targets
• Midterm adjustments & administration
• Incoming and outbound call handling - new and existing clients
• Maintaining day to day compliance procedures for FCA regulation
• Effectively manage individual diary
• Cross selling other insurance products

Skills

Administration

Customer service

Insurance industry interest

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Commercial Motor Broker Support

Location: Orpington

Package: £Negotiable+Benefits

Brown and Brown offer high quality, specialist products to Personal and Commercial clients throughout the UK. We have sustained one of the highest customer satisfaction and retention rates within the industry by focusing on the precise needs of our clients. You will be joining a busy, proactive team of brokers who specialise in Commercial Insurance. Brown and Brown Insurance focuses heavily on training and development and a full induction and training plan will be provided to successful applicants.

On a day-to-day basis you’ll be:

• New business quoting, negotiating, broking and administration - converting new business enquires in line with, or in excess of, company targets.
• Renewal negotiating, broking and administration - converting renewal business in line with, or excess of, company targets.
• Midterm adjustments & administration.
• Incoming and outbound call handing - new and existing clients.
• Maintaining day to day compliance procedures for FCA regulation.
• Effectively manage individual diary.
• Cross selling other insurance products.

The rewards

• An excellent base salary + Benefits (24 days holiday rising to 27 + Bank Holidays, Pension, DIS and a range of flexible benefits through our Reward Gateway Platform)
• A relaxed and client focused environment within a team that is passionate about agriculture and retains the family feel to it.
• Full support for ongoing professional development (including qualifications)
• Access to the annual company share save scheme.

About you

• The successful candidate will have a desire to be part of a team within an office environment.
• Have previous experience within administration and customer service.
• Have a desire to be part of the insurance industry.
• Previous experience in insurance account management or broker support would be desired but not essential.

The Power to Be Yourself

We are an Equal Opportunity Employer. Brown & Brown is committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself". We think of ourselves as a team, so we have teammates - not employees. We strive to attract people who are competitive, driven, and disciplined. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience, and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions. We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates—not employees, and leaders—not managers. Everything we do is about the greater "WE"—never "me."While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers.