Commercial Account Executive

Lawes Consulting Group; Newcastle upon Tyne; Presencial; GBP 35.000 - 55.000; Tempo integral

Benefícios oferecidos por esta vaga

Bonus

Car allowance

Benefits package

Resumo da vaga

Lawes Consulting Group in Newcastle upon Tyne seeks a Commercial Account Executive to service a diverse portfolio of commercial clients. You will handle renewals, mid-term adjustments and quotes, while supporting larger cases with colleagues and liaising with insurers to secure favourable terms.

Ideal candidates bring strong relationship skills, clear communication across all levels, and a proactive approach to professional development in the insurance field.

Qualificações

• Solid grounding in commercial/ corporate insurance products.
• Experience with renewals and mid-term adjustments.
• Proficient in Word/Excel; familiarity with broking systems.

Responsabilidades

• Supporting clients through renewals, mid-term adjustments, documentation queries and quotes for additional cover.
• Partnering with account executives on larger and more complex cases.
• Developing strong relationships with clients and insurers to drive high retention.
• Ensuring all work is carried out compliantly and within required timescales.
• Acting as a key point of contact for both internal colleagues and external partners.

Conhecimentos

Relationship building

Client service

Communication

Organization

Team player

Professional development

Acturis awareness

Ferramentas

Acturis

Descrição da vaga

Commercial Account Executive

Package: Negotiable salary + benefits + bonus + car allowance

Location: Newcastle - Upon - Tyne

PURPOSE OF ROLE

A well-established and fast-growing insurance business is looking to strengthen its team as client demand continues to rise. The team have delivered strong growth over recent years and want to bring in extra support so they can keep focusing on what they do best - looking after their clients.

This is a genuinely important role in helping the region continue to win and retain business (Book to inherit), and would suit an Account Handler or Account Executive who's comfortable working across a broad mix of small and medium-sized commercial clients. Experience with larger, more complex risks would be an advantage, but isn't essential.

RESPONSIBILITIES

• Supporting clients through renewals, mid-term adjustments, documentation queries and quotes for additional cover.


• Partnering with account executives on larger and more complex cases.


• Developing strong relationships with clients and insurers to drive high retention.


• Ensuring all work is carried out compliantly and within required timescales.


• Acting as a key point of contact for both internal colleagues and external partners.

DAY-TO-DAY

• Handling client queries and requests by phone, email and face to face.


• Preparing renewal documentation, mid-term adjustments and quotations.


• Liaising with insurers to negotiate terms and resolve queries.


• Working closely with colleagues to progress larger or more technical cases.


• Keeping client and policy records accurate and up to date on the broking system.

EXPERIENCE

• A good grounding in commercial and corporate insurance, with knowledge of core products such as Property, Liability, Fleet, Professional Indemnity, D&O, Cyber and packaged policies.


• Confident communicating with stakeholders at all levels, both internally and externally.


• Comfortable using Word, Excel and broking platforms - experience with Acturis would be an advantage.


• Used to managing client enquiries across multiple channels, including phone, email and in person.

SKILLS

• Strong relationship-building and client service skills.


• Clear, confident communicator across all levels of a business.


• Highly organised, with good attention to detail and a compliant approach to work.


• A team player who's equally comfortable supporting colleagues on larger cases.


• A proactive attitude towards professional development and gaining qualifications.