Colposcopy Admin Specialist | Patient Care & Data

Walsall Healthcare NHS Trust; Walsall; On-site; GBP 22,000 - 27,000; Full time

Job summary

Walsall Healthcare NHS Trust is recruiting a Support Colposcopy Administrator to join the Gynaecology service at the Manor Hospital. You will provide essential administrative support, manage appointments, and help maintain a high standard of patient care within the colposcopy clinic.

You will work closely with the Colposcopy Medical Secretary/Administrator, handling enquiries, coordinating referrals, and ensuring accurate records while upholding NHS standards and professional communication.

Qualifications

• Good organisational skills with ability to manage workload.
• Competent in using Careflow and Dragon dictation software.
• Good communication skills and professional telephone manner.
• Strong English language skills to understand and convey information clearly.

Responsibilities

• Support the Colposcopy Medical Secretary/Administrator with day-to-day management of the service.
• Ensure patients receive positive, courteous and helpful support.
• Manage Direct Referrals to meet National Colposcopy Standards.
• Attend MDT meetings.
• Liaise with departments, GP practices and hospitals to obtain required information.
• Act as first point of contact for patients regarding appointments and results.
• Monitor non-attendance and issue necessary notifications.
• Type clinical correspondence including letters to patients.
• Support service reports, audits and data collection.
• Book appointments and manage clinics for the Nurse-led Urogynaecology service.

Skills

Organisational skills

Communication skills

Telephone manner

English language proficiency

Tools

Careflow

Dragon dictation

Job description

Walsall Healthcare NHS Trust is recruiting a Support Colposcopy Administrator to join the Gynaecology service at the Manor Hospital. You will provide essential administrative support, manage appointments, and help maintain a high standard of patient care within the colposcopy clinic.

You will work closely with the Colposcopy Medical Secretary/Administrator, handling enquiries, coordinating referrals, and ensuring accurate records while upholding NHS standards and professional communication.