Colorectal Clinical Secretary: Admin & Clinic Coordination

UHCW; Coventry; Vor Ort; GBP 26.000 - 27.000; Vollzeit

Zusammenfassung

University Hospitals Coventry and Warwickshire NHS Trust in Coventry is seeking an experienced administrative and secretarial professional to provide a specialised, confidential patient-centred service to Consultants and teams. The role involves managing dictation, filing, referrals, and clinic logistics within NHS systems.

Please note sponsorship is not available for this post. The role supports Colorectal services and clinic coordination with a commitment to Trust values and patient care

Qualifikationen

• Experience in a busy administrative environment.
• Experience in a customer facing role.
• Experience of NHS systems used to schedule appointments.

Aufgaben

• Managing dictation, ensuring clinical correspondence is quality checked and sent out in a timely manner.
• Implementing and maintaining both manual and electronic filing systems and databases as required by the department, ensuring all documents are accurately and appropriately archived.
• Process referrals to the department including generating waiting lists, booking and coordinating of appointment or procedures and coding of activity.
• Ensuring all clinical events are ‘cashed up’ in an appropriate time scale with appropriate outcomes (e.g. discharge or follow up appointments made).
• Undertaking filing, photocopying, and scanning as necessary, ensuring all documents are accurately and appropriately archived.
• Management of post within the department.
• Booking and re-scheduling of clinic appointments where necessary.

Kenntnisse

Organisational skills

Decision making

Communication skills

Present information

Judgement & initiative

Empathetic approach

Problem solving

Managing stressful situations

Compose correspondence

Ausbildung

ECDL or equivalent

NVQ3 in Business Administration or Customer Care or equivalent

Key Skills level 2 in Literacy

Tools

NHS appointment systems

Microsoft Office (Outlook, Word, Excel)

Jobbeschreibung

University Hospitals Coventry and Warwickshire NHS Trust in Coventry is seeking an experienced administrative and secretarial professional to provide a specialised, confidential patient-centred service to Consultants and teams. The role involves managing dictation, filing, referrals, and clinic logistics within NHS systems.

Please note sponsorship is not available for this post. The role supports Colorectal services and clinic coordination with a commitment to Trust values and patient care