Collections Specialist — Customer‑Focused Debt Recovery

CBC Recruitment Solutions; Manchester; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Fantastic bonus

Comprehensive benefits package

Job summary

A leading bank in Manchester is seeking a Collections Executive to support customers facing financial difficulties. You will play a key role in understanding their situations and providing guidance to help them return to good standing. The ideal candidate is detail-oriented and customer-focused, adept at making sound decisions for the best outcomes. The role offers a competitive salary up to £50,000 plus bonuses and benefits.

Qualifications

• Customer-focused with a methodical approach to problem-solving.
• Detail-driven and diligent in providing support to customers.
• Experience in customer interaction related to financial difficulties.

Responsibilities

• Support customers in financial difficulties regarding their loans.
• Understand customer circumstances and provide tailored help.
• Lead contact with customers experiencing financial issues.

Skills

Customer focus

Attention to detail

Diligent approach

Job description

A leading bank in Manchester is seeking a Collections Executive to support customers facing financial difficulties. You will play a key role in understanding their situations and providing guidance to help them return to good standing. The ideal candidate is detail-oriented and customer-focused, adept at making sound decisions for the best outcomes. The role offers a competitive salary up to £50,000 plus bonuses and benefits.