Collections Executive — FinTech Recovery & SMB Growth

YouLend; Greater London; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Stock Options

Private Medical insurance

Dental Insurance

Enhanced Maternity Leave

Free Gym access

Subsidised Lunch

Deliveroo Allowance

Monthly in office Masseuse

Team Socials

Yoga Club

Job summary

A leading FinTech company based in London is seeking a Collections Executive for its Credit Operations department. The ideal candidate will manage collections, provide excellent service to merchants, and engage in negotiations to resolve payment issues. Strong communication skills, prior collections experience, and an entrepreneurial mindset are essential for success in this role. The company values a collaborative team environment and offers a competitive benefits package including stock options and private medical insurance.

Qualifications

• Minimum two years of collections experience.
• Ability to negotiate and implement positive solutions.
• Experience in the finance industry is advantageous.

Responsibilities

• Manage collections and recoveries for merchants.
• Provide first-class service for resolving non/under-paying accounts.
• Handle inbound and outbound communication with merchants.
• Build positive relationships with merchants.
• Input data accurately across multiple systems.

Skills

Collections experience

Strong communication skills

Data accuracy

Business acumen

Ability to innovate

Job description

A leading FinTech company based in London is seeking a Collections Executive for its Credit Operations department. The ideal candidate will manage collections, provide excellent service to merchants, and engage in negotiations to resolve payment issues. Strong communication skills, prior collections experience, and an entrepreneurial mindset are essential for success in this role. The company values a collaborative team environment and offers a competitive benefits package including stock options and private medical insurance.