Collections & House Officer

National Trust; Wotton-under-Edge; On-site; GBP 22,000 - 28,000; Part time

Benefits offered by this job

Pension up to 10%

Free entry to National Trust places

Rental deposit loan

Season ticket loan

EV car lease scheme (for roles that)

Perks at work discounts

Holiday allowance up to 32 days

Flexible working whenever possible

Employee assistance programme

Free parking

Job summary

National Trust is seeking a part-time Collections and House Officer at Newark Park. You'll open the house daily, ensure staff coverage, and maintain high visitor standards. You will work with the Property Operations team and House Manager for conservation, cleaning, and presentation.

You’ll collect housekeeping data, apply preventive conservation, and help the Visitor Experience team offer engaging experiences for guests. This role requires weekend/holiday availability.

Qualifications

• Experience delivering high-quality visitor service.
• Ability to work in a team and supervise day-to-day activities.
• Comfort with managing costs and spending.
• Imagination for making spaces accessible to more visitors.

Responsibilities

• Open the house each day and ensure staffing covers visitor needs.
• Line management by the Collections team and support from the House Manager.
• Carry out routine conservation and the annual deep-cleaning programme.
• Collaborate with Visitor Experience to present the property in new ways.

Skills

People-first service

Team supervision

Communication

Cost awareness

Accessibility ideas

Job description

Summary

Are you someone who cares deeply about achieving high standards, and helping to make beauty and history accessible to all? If so, you could become a Collections and House Officer at Newark Park, bringing to life the history and significance of this much-loved place.

Salary: £22,089.60 pro rata (FTE £27,612 per annum)

Contract: Permanent

Hours/ working pattern: Part-time, 30 hours per week. You will be part of the Duty Management and Property leadership team and will be required to work regular weekends and bank holidays.

Interview date: Wednesday 28th October 2026

What It's Like To Work Here

High on the ridge of the Cotswold escarpment, Newark Park is a picturesque estate, with astonishing views and an historic home at its heart. The house began life as a Tudor hunting lodge and under successive owners has undergone significant changes. We are a small team of staff and volunteers who together take care of this remarkable place and bring it to life for our visitors. The Collections and House Officer plays an important part in that team.

What You'll Be Doing

As the Collections and House Officer, you’ll work closely with the Senior Visitor Experience Officer to be responsible for opening the house every day, and making sure there are enough people in the right places to give visitors a consistently good experience.

You will be line managed by the Property Operations Manager and supported by the Collections and House Manager who works across the Property Group of five properties. You'll be responsible for routine conservation, preventive conservation and the annual programme of deep cleaning. Your attention and expertise will help to ensure excellent standards of care and presentation throughout the house. At Newark we encourage visitors to have a relaxed visit and as part of your role you will work with the Visitor Experience team to present the property in new and innovative ways.

You’ll collect and record information gathered during cleaning and housekeeping, to improve our knowledge and understanding of the house and all that’s in it. You’ll use preventive conservation methods to improve how we look after everything, and how we present it to visitors.

Who We're Looking For

• someone who puts people first, and who knows what’s needed to make sure everyone receives great service
• able to work as part of a team, with skills in day-to-day supervision and management
• good at talking to, and getting on with, all kinds of people
• comfortable with managing costs and spending
• full of ideas about how to make spaces and objects accessible to more visitors

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places

Equal Opportunities Statement

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.

Safeguarding Statement

The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.

National Trust place Newark Park, Ozleworth, Wotton-under-Edge, GL12 7PZ

Documents Collections & House Officer - Career Level B.pdf

Requirements Compliance.Eligibility to Work in the UK

Closing Date: 18th October 2026

Interview date: Wednesday 28th October 2026