Collections & House Officer

Packagethe National Trust; Alderley; On-site; GBP 26,000 - 30,000; Part time

Benefits offered by this job

Substantial pension up to 10%

Free entry to National Trust places

Rental deposit loan scheme

Season ticket loan

EV car lease scheme

Perks at work discounts

Holiday allowance up to 32 days

Flexible working

Employee assistance programme

Free parking at most Trust places

Job summary

The National Trust is seeking a Collections and House Officer at Newark Park. You will help open the house daily, support a small team, and ensure consistent visitor experiences while contributing to conservation and interpretation of the property.

Work pattern is part-time (30 hours/week) with regular weekends and bank holidays; Salary is £22,089.60 pro rata (FTE £27,612 per annum).

Qualifications

• Cares about achieving high standards and visitor experience.
• Experience in supervising a team and day-to-day management.
• Strong communication with diverse visitors and stakeholders.

Responsibilities

• Open the house daily and ensure adequate staffing for a high-quality visitor experience.
• Contribute to routine and preventive conservation and cleaning programmes.
• Record information from cleaning and housekeeping to improve knowledge of the house.
• Collaborate with the Visitor Experience team to present the property in new ways.

Skills

Customer service

Team supervision

Communication

Cost management

Accessibility ideas

Education

Hospitality/Service background

Job description

Collections & House Officer

Date Posted: 2026-10-04T19:46:38

Location: Alderley, Gloucestershire, GB, GL12 7

Contract: Permanent

Hours/Working Pattern: Part-time, 30 hours per week. You will be part of the Duty Management and Property leadership team and will be required to work regular weekends and bank holidays.

Interview Date: Wednesday 28th October 2026

Job Description Summary

Are you someone who cares deeply about achieving high standards, and helping to make beauty and history accessible to all? If so, you could become a Collections and House Officer at Newark Park, bringing to life the history and significance of this much-loved place. Salary: £22,089.60 pro rata (FTE £27,612 per annum).

What it's like to work here

High on the ridge of the Cotswold escarpment, Newark Park is a picturesque estate, with astonishing views and an historic home at its heart. The house began life as a Tudor hunting lodge and under successive owners has undergone significant changes. We are a small team of staff and volunteers who together take care of this remarkable place and bring it to life for our visitors. The Collections and House Officer plays an important part in that team.

What you'll be doing

As the Collections and House Officer, you'll work closely with the Senior Visitor Experience Officer to be responsible for opening the house every day, and making sure there are enough people in the right places to give visitors a consistently good experience. You will be line managed by the Property Operations Manager and supported by the Collections and House Manager who works across the Property Group of five properties.

You'll be responsible for routine conservation, preventive conservation and the annual programme of deep cleaning. Your attention and expertise will help to ensure excellent standards of care and presentation throughout the house. At Newark we encourage visitors to have a relaxed visit and as part of your role you will work with the Visitor Experience team to present the property in new and innovative ways.

You'll collect and record information gathered during cleaning and housekeeping, to improve our knowledge and understanding of the house and all that's in it. You'll use preventive conservation methods to improve how we look after everything, and how we present it to visitors.

Who we're looking for

We'd love to hear from you if you're:

• Someone who puts people first, and who knows what's needed to make sure everyone receives great service
• Able to work as part of a team, with skills in day-to-day supervision and management
• Good at talking to, and getting on with, all kinds of people
• Comfortable with managing costs and spending
• Full of ideas about how to make spaces and objects accessible to more visitors

The package

The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places

Click here to find out more about the benefits we offer to support you.

#s1-Gen

Job DescriptionSummaryAre you someone who cares deeply about achieving high standards, and helping to make beauty and history accessible to all? If so, you could become a Collections and House Officer at Newark Park, bringing to life the history and significance of this much-loved place. Salary: £22,089.60 pro rata (FTE £27,612 per annum)Contract: PermanentHours/ working pattern: Part-time, 30 hours per week. You will be part of the Duty Management and Property leadership team and will be required to work regular weekends and bank holidays.Interview date: Wednesday 28th October 2026What it's like to work hereHigh on the ridge of the Cotswold escarpment, Newark Park is a picturesque estate, with astonishing views and an historic home at its heart. The house began life as a Tudor hunting lodge and under successive owners has undergone significant changes. We are a small team of staff and volunteers who together take care of this remarkable place and bring it to life for our visitors. The Collections and House Officer plays an important part in that team.What you'll be doingAs the Collections and House Officer, you'll work closely with the Senior Visitor Experience Officer to be responsible for opening the house every day, and making sure there are enough people in the right places to give visitors a consistently good experience. You will be line managed by the Property Operations Manager and supported by the Collections and House Manager who works across the Property Group of five properties. You'll be responsible for routine conservation, preventive conservation and the annual programme of deep cleaning. Your attention and expertise will help to ensure excellent standards of care and presentation throughout the house. At Newark we encourage visitors to have a relaxed visit and as part of your role you will work with the Visitor Experience team to present the property in new and innovative ways.You'll collect and record information gathered during cleaning and housekeeping, to improve our knowledge and understanding of the house and all that's in it. You'll use preventive conservation methods to improve how we look after everything, and how we present it to visitors.Who we're looking forWe'd love to hear from you if you're: someone who puts people first, and who knows what's needed to make sure everyone receives great service able to work as part of a team, with skills in day-to-day supervision and management good at talking to, and getting on with, all kinds of people comfortable with managing costs and spending full of ideas about how to make spaces and objects accessible to more visitors The packageThe National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salaryFree entry to National Trust places for you, a guest and your children (under 18)Rental deposit loan schemeSeason ticket loanEV car lease scheme (for roles that meet the salary criteria)Perks at work discounts such as gym memberships, shopping discount codes, cinema discountsHoliday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.Flexible working whenever possibleEmployee assistance programmeFree parking at most Trust placesClick here to find out more about the benefits we offer to support you.