Collections Specialist — Hybrid (Fintech)

Capital on Tap; Cardiff; Hybrid; GBP 27,000 - 34,000; Full time

Benefits offered by this job

Salary range £27,000 - £34,000

Private Healthcare

Worldwide travel insurance

Anniversary Rewards

Salary Sacrifice Pension Scheme

28 days holiday

Annual Learning Budget

Enhanced Parental Leave

Cycle to Work Scheme

Season Ticket Loan

6 free therapy sessions

Dog Friendly Offices

Free drinks and snacks

Job summary

A leading fintech company based in Cardiff is seeking a Collections Specialist to negotiate repayment plans and analyze financial situations of customers. The ideal candidate has collections experience in financial services and strong communication skills to handle challenging interactions. This full-time position offers a salary ranging from £27,000 to £34,000 depending on experience, alongside excellent benefits including private healthcare and enhanced parental leave. Join us to help small businesses thrive!

Qualifications

• Experience in collections within financial services is required.
• Proficient in verbal and written communication.
• Ability to manage customer interactions effectively.

Responsibilities

• Engage with customers to negotiate repayment plans.
• Analyze financial situations to create tailored solutions.
• Ensure adherence to regulations.

Skills

Collections experience

Strong communication skills

Managing challenging interactions

Using communication platforms

Handling difficult conversations

Job description

A leading fintech company based in Cardiff is seeking a Collections Specialist to negotiate repayment plans and analyze financial situations of customers. The ideal candidate has collections experience in financial services and strong communication skills to handle challenging interactions. This full-time position offers a salary ranging from £27,000 to £34,000 depending on experience, alongside excellent benefits including private healthcare and enhanced parental leave. Join us to help small businesses thrive!