Coastal Hotel Receptionist | Gratuities + Discounts

Platinum Recruitment Consultancy; Bosham; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Uniform

Employee of the Quarter awards

Staff discounts at restaurants and caf

Job summary

Platinum Recruitment Consultancy is helping a hotel on the beautiful south coast find a friendly Hotel Receptionist in Chichester. You’ll join a welcoming team and manage front desk tasks with a focus on guest satisfaction.

The role offers a competitive salary of £26,248 plus gratuities around £3,000 per year, a provided uniform and opportunities to be recognised through Employee of the Quarter awards. You’ll enjoy staff discounts and support from colleagues in a busy coastal setting.

Qualifications

• Previous reception experience within a hotel.
• Guestline experience is beneficial but training is provided.
• Excellent communication and customer service skills.
• Professional and welcoming approach.
• Organised and calm in a busy environment.
• Confident working with guests and colleagues across all departments.

Responsibilities

• Check guests in and out.
• Take room reservations and allocate rooms.
• Handle guest enquiries and resolve complaints.
• Upsell upgraded rooms and promote services.
• Coordinate room status updates with housekeeping.
• Communicate check-outs, late check-outs and early check-ins.
• Process room charges, balancing and banking.
• Operate the switchboard.
• Check function sheets and liaise with departments.
• Use Guestline for day-to-day reception tasks.

Skills

Communication skills

Customer service

Professional demeanor

Guest-focused

Tools

Guestline

Job description

Platinum Recruitment Consultancy is helping a hotel on the beautiful south coast find a friendly Hotel Receptionist in Chichester. You’ll join a welcoming team and manage front desk tasks with a focus on guest satisfaction.

The role offers a competitive salary of £26,248 plus gratuities around £3,000 per year, a provided uniform and opportunities to be recognised through Employee of the Quarter awards. You’ll enjoy staff discounts and support from colleagues in a busy coastal setting.