Hotel Receptionist

Gateway Hospitality Recruitment; Chichester; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Service charge £3k

Company Benefits & Discounts

Job summary

Gateway Hospitality Recruitment is assisting a luxury 4* hotel in Chichester to recruit a Receptionist for its front of house team. The role involves welcoming guests, handling check-in and check-out, and providing outstanding service in a busy environment.

You will work 39 hours per week over five days, with a base salary of £26,248 plus a service charge of around £3,000. Experience with hotel systems such as Reslink or Resdiary is desirable, and training is provided.

Qualifications

• Experience in a fast-paced hotel environment.
• Strong customer service and organisational skills.
• Ability to work using own initiative.

Responsibilities

• Manage guest check-in and check-out procedures.
• Handle initial enquiries and guest requests.
• Maintain a welcoming and professional reception area.
• Operate hotel systems (Reslink/Resdiary) and liaise with other teams.

Skills

Customer service

Fast-paced environment

Organisational skills

Tools

Reslink

Resdiary

Job description

Receptionist - Luxury Hotel - Chichester are a

Our client as this busy 4* hotel is looking to recruit a new Receptionist to add to its amazing front of house team.

Salary & Benefits

• Salary £26248
• Serrvice Charge worth £3k
• 39 hour week 5 days from 7
• Either earlies #removed# or #removed#
• Company Benefits & Discounts

About the Role of Receptionist

As our Receptionist, we need you to have experience in a fast-paced environment so you can jump straight in. Able to work using your own initiative, exceptional customer service and organisational skills are key.

Your role includes everything from initial enquiries and check in of our guests, through to check out after their stay.

You will be friendly, trustworthy and of smart appearance. You will take pride in looking after our hotel and guests throughout the day and ensure that the Reception is welcoming at all times.

Ideally you will have experience with a hotel system such as Reslink or Resdiary, but we provide you with on-going training & development. From on-line modules you can access at any time, to personalised plans to help you meet your aspirations.