Luxury Hotel Front Desk Specialist | £26k + £3k Service Charge

Gateway Hospitality Recruitment; Chichester; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Service charge £3k

Company Benefits & Discounts

Job summary

Gateway Hospitality Recruitment is assisting a luxury 4* hotel in Chichester to recruit a Receptionist for its front of house team. The role involves welcoming guests, handling check-in and check-out, and providing outstanding service in a busy environment.

You will work 39 hours per week over five days, with a base salary of £26,248 plus a service charge of around £3,000. Experience with hotel systems such as Reslink or Resdiary is desirable, and training is provided.

Qualifications

• Experience in a fast-paced hotel environment.
• Strong customer service and organisational skills.
• Ability to work using own initiative.

Responsibilities

• Manage guest check-in and check-out procedures.
• Handle initial enquiries and guest requests.
• Maintain a welcoming and professional reception area.
• Operate hotel systems (Reslink/Resdiary) and liaise with other teams.

Skills

Customer service

Fast-paced environment

Organisational skills

Tools

Reslink

Resdiary

Job description

Gateway Hospitality Recruitment is assisting a luxury 4* hotel in Chichester to recruit a Receptionist for its front of house team. The role involves welcoming guests, handling check-in and check-out, and providing outstanding service in a busy environment.

You will work 39 hours per week over five days, with a base salary of £26,248 plus a service charge of around £3,000. Experience with hotel systems such as Reslink or Resdiary is desirable, and training is provided.