Cluster Facilities & Safety Operations Manager

CBRE, Inc.; Manchester; On-site; GBP 60,000 - 75,000; Full time

Job summary

CBRE, Inc. seeks an Area Operations Manager to own and manage a cluster of buildings in the Leeds/Manchester area, ensuring a safe, clean and efficient environment for customers and colleagues.

You will oversee health and safety, service agreements, budgets and reporting, while building strong relationships with tenants, suppliers and partners. The role requires leadership experience in facilities management, strong customer service, and knowledge of HSE regulations.

Qualifications

• Experience in facilities management with line management responsibility.
• Excellent customer service, interpersonal and communication skills.
• Strong knowledge of Health and Safety legislation; IOSH/NEBOSH preferred.
• Ability to analyse problems, remain calm under pressure, and lead teams effectively.
• Ability to manage P&L responsibilities and demonstrate strong commercial acumen.

Responsibilities

• Own and manage a cluster of buildings, ensuring a safe, clean and effective working environment.
• Lead health and safety compliance onsite, including third-party providers and maintenance records.
• Prepare, control and monitor service agreements and budgets.
• Develop and maintain relationships with customers and suppliers; deliver high standards of service.
• Liaise with local authorities and manage incidents and risk across the cluster.
• Lead a direct team, ensure staff have skills and motivation to perform.

Skills

Facilities management

Leadership

Contractor management

Customer service

Health & safety knowledge

Education

IWFM qualification desirable

IOSH or NEBOSH qualification

Job description

CBRE, Inc. seeks an Area Operations Manager to own and manage a cluster of buildings in the Leeds/Manchester area, ensuring a safe, clean and efficient environment for customers and colleagues.

You will oversee health and safety, service agreements, budgets and reporting, while building strong relationships with tenants, suppliers and partners. The role requires leadership experience in facilities management, strong customer service, and knowledge of HSE regulations.