Club Operations & Programs Manager

David Lloyd Leisure; Coventry; On-site; GBP 36,000 - 60,000; Full time

Job summary

David Lloyd Leisure is seeking a proactive Club Operations Manager to lead and harmonize activities across Fitness, Group Exercise, Racquets, Swim and Families departments. You will regularly act as Duty Manager, ensuring the club delivers outstanding service and a safe, welcoming environment for members.

You will recruit, train and empower your team, drive performance, and coordinate cross-department collaboration to meet varied targets and guest expectations every day.

Qualifications

• Experience leading a multi-department team across fitness, group exercise, racquets, swim and families.
• Proven ability to recruit, train and empower staff.
• Experience managing an operational service delivery facility.
• Strong communication and collaboration skills.

Responsibilities

• Lead and manage activities in Fitness, Group Exercise, Racquets, Swim and Families.
• Act as Duty Manager ensuring efficient club operations.
• Recruit, train and empower teams to deliver excellent service.
• Oversee financial planning and management.

Skills

Leadership

Communication

Collaboration

Financial planning

Customer service

Job description

David Lloyd Leisure is seeking a proactive Club Operations Manager to lead and harmonize activities across Fitness, Group Exercise, Racquets, Swim and Families departments. You will regularly act as Duty Manager, ensuring the club delivers outstanding service and a safe, welcoming environment for members.

You will recruit, train and empower your team, drive performance, and coordinate cross-department collaboration to meet varied targets and guest expectations every day.