Club Operations Leader | Inspire Experience & Free Membership

David-Lloyd-Clubs; Chorley; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Bonus scheme

28 days holiday

Private medical insurance

Free club membership

Discounts on activities

Food & drinks 50% off

Career advancement

Wagestream pay on demand

Benefits suite access

Job summary

David-Lloyd-Clubs in Chorley is seeking a General Manager to lead our busy club, inspiring teams and delivering exceptional member experiences every day. You will work with club support and regional management to implement operating improvements that boost service levels and efficiency while maintaining a welcoming culture.

The role requires proven leadership of a large operational team, exposure to financial planning, and a passion for customer service.

Qualifications

• Experience leading large operational service delivery facilities such as clubs, restaurants, or leisure venues.
• Experience managing a large team including managers.
• Exposure to financial planning and management.
• Customer service mindset and guest-centric approach.

Responsibilities

• Lead club operations to deliver outstanding member experiences.
• Drive performance against key metrics and implement improvement plans.
• Collaborate with regional management and club support to ensure consistent ways of working.
• Implement club actions and budgeting aligned with business goals.

Skills

Inspirational leadership

Operations management

Team management

Financial planning

Customer service

Job description

David-Lloyd-Clubs in Chorley is seeking a General Manager to lead our busy club, inspiring teams and delivering exceptional member experiences every day. You will work with club support and regional management to implement operating improvements that boost service levels and efficiency while maintaining a welcoming culture.

The role requires proven leadership of a large operational team, exposure to financial planning, and a passion for customer service.