Club Operations Leader | Assistant General Manager

David Lloyd Group; Oxford; Hybrid; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Free Club Membership

Discount on food and drinks

Discounts on Swimming, Tennis Lessons,

Personal Training discounts

Career advancement opportunities

Wagestream App

Benefits Suite access

Job summary

David Lloyd Group in Oxford is seeking an Assistant General Manager to lead a large operating club, ensuring excellent member experiences seven days a week. You will partner with the General Manager to implement strategies, drive targets, and maintain safe, compliant day-to-day operations.

The role focuses on service delivery, team leadership, and financial planning, with a passion for customer service and an inclusive culture that helps teams thrive.

Qualifications

• Has experience managing a large operational service delivery facility.
• Experience leading diverse functions with variable challenges and goals.
• Experience of financial planning and management.
• Passionate about customer service.

Responsibilities

• Lead and operate a DL Club with accountability for service delivery.
• Drive club targets and member experience in collaboration with the General Manager.
• Ensure day-to-day health & safety and compliance with regulations.

Skills

Customer service

Operational leadership

Financial planning

Job description

David Lloyd Group in Oxford is seeking an Assistant General Manager to lead a large operating club, ensuring excellent member experiences seven days a week. You will partner with the General Manager to implement strategies, drive targets, and maintain safe, compliant day-to-day operations.

The role focuses on service delivery, team leadership, and financial planning, with a passion for customer service and an inclusive culture that helps teams thrive.