Assistant General Manager — Lead Club Experience & Ops

David Lloyd Leisure Ltd; Oxford; Sur place; GBP 36 000 - 44 000; Plein temps

Avantages offerts par ce poste

Free Club Membership

Discount on food and drinks

Discounts on Swimming

Discounts on Tennis Lessons

Discounts on Personal Training

Career advancement through internal培训

Wagestream app

Benefits suite

Résumé du poste

David Lloyd Leisure Ltd is seeking an Assistant General Manager in Oxford to lead our premium health and wellness club and ensure an outstanding member experience. You will work closely with the General Manager to drive targets, manage day-to-day operations, and uphold safety and compliance standards.

The role emphasizes people leadership, service excellence, and collaboration across departments to foster a welcoming, high-performance club culture for staff and members alike.

Qualifications

• Experience managing a large operational service facility.
• Ability to lead multiple functions and departments.
• Experience with financial planning and budget management.
• Passionate about delivering outstanding customer service.

Responsabilités

• Lead and operate a DL club to deliver an excellent member experience.
• Drive club targets and financial performance.
• Ensure health, safety and compliance across the club.
• Collaborate with the General Manager to implement strategies.

Connaissances

Operations management

Customer service

Team leadership

Description du poste

David Lloyd Leisure Ltd is seeking an Assistant General Manager in Oxford to lead our premium health and wellness club and ensure an outstanding member experience. You will work closely with the General Manager to drive targets, manage day-to-day operations, and uphold safety and compliance standards.

The role emphasizes people leadership, service excellence, and collaboration across departments to foster a welcoming, high-performance club culture for staff and members alike.