Assistant General Manager - Oxford. Closes 17 Nov

Club Rugby; Oxford; Hybrid; GBP 35,000 - 52,000; Full time

Benefits offered by this job

Free Club Membership

Discount on food and drinks

Discounts on Swimming, Tennis Lessons,

Personal Training

Career Advancement

Wagestream App

Benefits Suite

Job summary

David Lloyd Clubs in the United Kingdom is seeking an Assistant General Manager to lead a DL Club and ensure an outstanding member experience every day across all seven days. As a people-focused leader you will work with the General Manager to drive club targets, oversee operations, health and safety, and ensure compliance across the site while inspiring the team to deliver hospitality excellence.

You will foster a high-performing culture, manage diverse functions, and develop internal talent

Qualifications

• Experience managing a large operational service delivery facility (e.g., restaurant, attraction, retail unit, sporting or leisure facility).
• Experience leading a variety of functions with variable challenges and goals, or across multiple departments.
• Experience in financial planning and management.
• Passionate about delivering exceptional customer service.

Responsibilities

• Lead and operate a DL Club with full accountability, delivering outstanding member experiences seven days a week.
• Collaborate with the General Manager to implement strategies that drive targets and member satisfaction.
• Ensure health & safety and regulatory compliance in day-to-day operations.

Skills

People management

Customer service orientation

Operations coordination

Job description

At David Lloyd (DL) Clubs, our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Assistant General Manager to join our team!

Assistant General Managers are people-focused and have full accountability in leading and operating a successful DL Club and giving our members an excellent experience every day, 7 days a week.

You will work closely with the General Manager to implement strategies to drive club targets and member experience, alongside ensuring a smooth operation making sure day to day health & safety and compliance regulations are adhered to for everyone in the club.

Some of our perks:

• Free Club Membership for you and your family!
• Discount on food and drinks.
• Discounts on Swimming, Tennis Lessons, and Personal Training.
• Opportunities for Career Advancement through internal training and development.
• Wagestream App: Get paid on demand!
• Access to our Benefits Suite.

About you

As Assistant General Manager, we are looking for someone who:

• Has experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility).
• Experience leading a variety of functions with variable challenges and goals, or across variable depts.
• Experience of financial planning and management.
• Passionate about customer service.

If you do not meet 100% of the requirements but feel you would thrive from this role we would love to hear from you