Club Commis Waiter/Waitress - Fixed Term Contract

Four Seasons Hotels and Resorts; Greater London; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

40 hour week

Career development

Staff meals on duty

Wellness days

Job summary

Four Seasons Hotel London at Tower Bridge is seeking a Waiter or Waitress to join Ten Trinity Square Private Members Club on a 12 month fixed term contract. You will deliver exceptional food and beverage experiences across the Club, including the Members’ Dining Room and Bar.

You will build relationships with members, master menus and wine knowledge to provide polished service. The role offers a structured 40-hour week with strong development opportunities and benefits across Four Seasons

Qualifications

• Experience in luxury hospitality or high-end venues.
• Experience in private members club is beneficial but not essential.
• Strong communication and interpersonal skills.
• Passion for hospitality and guest engagement.
• Knowledge of food, wine and beverage service.

Responsibilities

• Deliver exceptional and personalised food and beverage service throughout the Club
• Build meaningful relationships with members and provide tailored service based on their preferences
• Confidently take food and beverage orders while making knowledgeable recommendations
• Serve food and beverages to the highest standards of presentation and timing
• Develop strong knowledge of menus, wines, spirits, and Club offerings
• Prepare and maintain service stations to ensure smooth daily operations
• Anticipate member needs and respond with professionalism and discretion
• Work collaboratively with colleagues to ensure seamless service across all Club spaces
• Maintain Four Seasons standards of service, professionalism, and hospitality at all times

Skills

Luxury hospitality

Customer service

English proficiency

Communication skills

Right to work UK

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 8 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including Cooper’s Cut (Modern Steakhouse),Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dining, afternoon tea & bar)

Waiter or Waitress

12 Month Fixed Term Contract

Ten Trinity Square Private Members Club Four Seasons Hotel London at Tower Bridge

At Four Seasons, exceptional service is built on genuine hospitality, attention to detail, and meaningful relationships. Within Ten Trinity Square Private Members Club, our team delivers a highly personalised experience for an exclusive membership community, creating an environment where members feel recognised, welcomed, and valued.

Four Seasons Hotel London at Tower Bridge is seeking a Waiter or Waitress to join the team at Ten Trinity Square Private Members Club on a 12 month fixed term contract.

About Ten Trinity Square Private Members Club

Located within one of London’s most historic landmarks, Ten Trinity Square Private Members Club is a unique partnership between Reignwood, Four Seasons Hotels and Resorts, and Château Latour.

The Club offers members an exclusive environment featuring elegant dining spaces, private lounges, a members’ bar, cigar experiences, and the renowned Château Latour dining experience. Service is highly personalised, discreet, and delivered to the highest standards.

The role

As a Waiter or Waitress, you will play an important role in delivering exceptional food and beverage experiences throughout the Club.

Working across the Members’ Dining Room, Members’ Bar, private meeting spaces, and Club lounges, you will build strong relationships with members while providing polished, intuitive, and personalised service.

What you will do

• Deliver exceptional and personalised food and beverage service throughout the Club
• Build meaningful relationships with members and provide tailored service based on their preferences
• Confidently take food and beverage orders while making knowledgeable recommendations
• Serve food and beverages to the highest standards of presentation and timing
• Develop strong knowledge of menus, wines, spirits, and Club offerings
• Prepare and maintain service stations to ensure smooth daily operations
• Anticipate member needs and respond with professionalism and discretion
• Work collaboratively with colleagues to ensure seamless service across all Club spaces
• Maintain Four Seasons standards of service, professionalism, and hospitality at all times

What we are looking for

• Previous experience within a luxury restaurant, hotel, private members club, or similar hospitality environment
• Experience within a private members club is beneficial but not essential
• Strong communication and interpersonal skills
• Passion for hospitality and guest engagement
• Knowledge of food, wine, and beverage service
• Excellent attention to detail and presentation
• Positive attitude and team focused approach
• Ability to thrive in a fast paced, quality driven environment
• Good spoken and written English
• Right to Work in the UK

What to expect

• 12 month fixed term contract covering maternity leave
• Full time position based on a 40 hour working week
• Monday to Friday operation with no regular weekend working
• Shifts scheduled across mornings and evenings

What we offer

At Four Seasons Hotel London at Tower Bridge, we support passionate people who want to grow, lead and build long term careers within a world class luxury brand.

• £40,000 total compensation inclusive of salary and service charge
• Structured 40 hour working week
• Excellent training and clearly defined career development pathways
• Strong internal progression opportunities across London and the global Four Seasons portfolio
• Holiday entitlement increasing with service up to 33 days
• Up to two paid Wellness Days per year
• Company Sick Pay, increasing with service
• Life insurance while on duty
• Up to 20 complimentary nights at Four Seasons Hotels and Resorts worldwide, increasing with service, as well as heavily discounted rates at all properties
• Bring the Four Seasons experience home. Following probation, employees can purchase up to three Four Seasons signature mattresses each year for themselves, family, and friends at cost price
• 50% discount across UK Four Seasons food and beverage outlets from day one for up to four guests
• Complimentary meals while on duty in Pepys Cellar, our staff cafeteria, with refreshments available throughout the day
• Discounted gym membership with City’s Leonardo Hotel
• Bupa Dental Cover and MediCash healthcare plans available
• Enhanced maternity and paternity pay
• Uniform with complimentary professional dry cleaning from day one
• Season Ticket Loan and Cycle to Work scheme available from day one
• Access to Wagestream for greater pay flexibility and discounts
• Employee recognition programmes including monthly awards and events
• Annual themed team events plus regular social, charitable and sporting activities