Cloud Infrastructure Specialist (Previous Relevant Experince is Required)

JR United Kingdom; Milton Keynes; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A leading company is seeking a Cloud Infrastructure Specialist to join their team in Milton Keynes. This role involves supporting internal and external customers, maintaining high satisfaction levels, and contributing to innovative cloud solutions. Candidates should have a strong work ethic, experience in cloud technologies, and excellent communication skills. The position offers opportunities for growth and development in a supportive environment.

Benefits

26 days annual leave plus public holidays

Company matched pension scheme

Family-friendly policies

Occupational health support

Discounts through Telent Reward scheme

Continuous development support

Qualifications

• Experience in a medium to large support environment.
• Knowledge of Azure, Linux, and on-premise Cloud Services.

Responsibilities

• Train internal staff and customers on products and solutions.
• Manage documentation and technical information related to customer platforms.
• Assist with PoC scenarios and lab testing.

Skills

Cloud technologies

Leadership

Communication

Problem Solving

Education

MCSA: Microsoft Windows Server 2016 or above

Tools

Microsoft SQL Server 2016 or above

VMware vCloud Director

MS SCCM

Microsoft Exchange Server 2016 or above

Azure MFA and Identity Services

Job description

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Cloud Infrastructure Specialist (Previous Relevant Experience is Required), Milton Keynes

Client: Telent

Location: Milton Keynes

Job Category: Other

EU work permit required: Yes

Job Views: 4

Posted: 14.05.2025

Expiry Date: 28.06.2025

Job Description:

Location: Southampton

Job type: Full time, permanent

Job ref: 1415

Telent's Network Services division is seeking a Cloud Engineer to join our successful Engineering team based in Southampton. This is a fantastic opportunity to join a talented team of Cloud, Network, and Security specialists, supporting your growth and development as a Cloud Engineer, with exposure to challenging projects.

The Cloud Engineer will build and enhance relationships with internal and external customers, providing proactive service and acting as a bridge between the engineering team and Service Delivery, Projects, and Service Desk to ensure high customer satisfaction.

Our Technology Teams at Telent are committed to bringing the digital revolution to homes, infrastructure, and businesses across the country. Be prepared to innovate and develop networks and systems for millions, making a significant impact by helping to build and maintain the nation's critical infrastructure.

What you’ll do:

• Train internal engineering staff and customers on products and solutions.
• Assist with Professional Services and Sales opportunities within Network Services.
• Maintain awareness of customer incidents and report on nominated accounts.
• Highlight trends, security threats, or technical bulletins impacting customers.
• Manage documentation and technical information related to customer platforms and Telent Cloud Services.
• Follow internal and external processes regarding task allocation, completion, and reporting.
• Assist with PoC scenarios, Type Approval activities, and lab testing.
• Create TA, POC, RFC, WI, and SoW documentation.
• Peer review engineering documentation.
• Assist or lead in pre-staging equipment for customer sites.
• Attend customer meetings such as support reviews and incident reviews.
• Ensure accurate and timely submission of timesheets and expenses.
• Link certifications or training to business objectives.
• Adhere to GDPR and security policies, report incidents.

Who you are:

The successful Cloud Engineer will have an interest in Cloud technologies, including some Azure knowledge, Linux, MS SCCM, and MS Exchange. We will support your development in these areas. You should have a strong work ethic, a can-do attitude, and experience in a medium to large support environment, with on-premise Cloud Services experience.

• VCP 6.x-DCV (Desirable)
• MCSA: Microsoft Windows Server 2016 or above
• Networking Concepts knowledge
• Microsoft SQL Server 2016 or above
• Azure MFA and Identity Services
• Microsoft System Configuration Manager
• Microsoft Exchange Server 2016 or above
• VMware vCloud Director knowledge
• Leadership qualities, excellent communication skills, problem-solving passion, and ability to work independently or in a team.

What we offer:

A career at Telent offers opportunities across sectors, roles, and technologies, with a commitment to inclusive culture and diversity. Benefits include:

• 26 days annual leave plus public holidays, with buy/sell options
• Company matched pension scheme
• Family-friendly policies
• Occupational health support and wellbeing portal
• Discounts through Telent Reward scheme
• Continuous development support

Our values:

• Be Inclusive
• Take Responsibility
• Be Customer-focused

#LI-Hybrid #TJ-Hybrid