Cloud Infrastructure Specialist (Previous Relevant Experince is Required)

JR United Kingdom; Crawley; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading company in the digital revolution seeks a Cloud Infrastructure Specialist in Crawley. This role involves developing customer relationships, supporting projects, and ensuring satisfaction. Ideal candidates will have Cloud technology knowledge, including Azure, and strong communication skills. Join a talented team and enjoy benefits like annual leave, pension scheme, and ongoing development.

Benefits

26 days annual leave plus options to buy/sell days

Company pension scheme

Family-friendly policies

Occupational health support

Discounts through Telent Reward scheme

Ongoing development and support

Qualifications

• Interest in Cloud technologies, including Azure knowledge and Linux.
• Experience in a support environment and on-premise Cloud Services.

Responsibilities

• Train staff and customers on products and solutions.
• Monitor and report on customer incidents.
• Create technical documentation such as TA, POC, RFC.

Skills

Cloud technologies

Networking knowledge

Excellent communication

Problem-solving

Education

Microsoft certifications such as MCSA or VCP

Tools

SQL Server

VMware vCloud Director

Azure MFA

Job description

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Cloud Infrastructure Specialist (Previous Relevant Experience is Required), Crawley, West Sussex

Client: Telent

Location: Crawley, West Sussex, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 4

Posted: 14.05.2025

Expiry Date: 28.06.2025

Job Description:

Location: Southampton

Job type: Full time, permanent

Job ref: 1415

Telent's Network Services division seeks a Cloud Engineer to join our Engineering team based in Southampton. This role offers the opportunity to work with a talented team of Cloud, Network, and Security specialists, supporting your growth and exposure to challenging projects.

The Cloud Engineer will develop and maintain relationships with internal and external customers, providing proactive service and acting as a bridge between engineering and service teams to ensure customer satisfaction.

Our Technology Teams at Telent are dedicated to bringing the digital revolution to homes, infrastructure, and businesses, making a significant impact by building and maintaining critical networks and systems.

Cloud Engineer - Responsibilities:

• Train staff and customers on products and solutions.
• Support Professional Services and Sales opportunities.
• Monitor and report on customer incidents.
• Identify trends and security threats affecting customers.
• Manage documentation related to customer platforms and Telent Cloud Services.
• Follow processes for tasks, reporting, and changes, updating relevant documentation.
• Assist with PoC scenarios, Type Approval activities, and lab testing.
• Create technical documentation such as TA, POC, RFC, WI, and SoW.
• Peer review engineering documentation.
• Assist in pre-staging equipment for customer sites.
• Attend customer meetings and support reviews.
• Ensure accurate and timely time sheet submissions.
• Maintain relevant certifications and training.
• Submit overtime and expenses accurately.
• Adhere to GDPR and security policies.

Who you are:

The ideal candidate will have an interest in Cloud technologies, including some Azure knowledge, Linux, MS SCCM, and MS Exchange. Experience working in a support environment and on-premise Cloud Services is also desirable. Key skills include:

• Microsoft certifications such as MCSA or VCP (desirable)
• Networking knowledge
• Experience with SQL Server, VMware vCloud Director, and Azure MFA
• Strong work ethic, ownership, and collaboration skills
• Excellent communication and problem-solving skills

What we offer:

At Telent, you can develop your skills across various sectors and roles, with benefits including:

• 26 days annual leave plus options to buy/sell days
• Company pension scheme
• Family-friendly policies
• Occupational health support
• Discounts through Telent Reward scheme
• Ongoing development and support

We are committed to inclusivity, responsibility, collaboration, and customer focus.