Cloud Infrastructure Specialist (Previous Relevant Experince is Required)

JR United Kingdom; Ipswich; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading technology company is seeking a Cloud Infrastructure Specialist to join their team in Southampton. This full-time role involves supporting cloud solutions and maintaining customer relationships. Ideal candidates will have a strong background in cloud technologies and excellent communication skills. The position offers opportunities for continuous development and a supportive work environment.

Benefits

26 days annual leave

Company pension scheme

Family-friendly policies

Wellbeing support

Discounts through Telent Reward scheme

Continuous development opportunities

Qualifications

• Experience with On-premise Cloud Services.
• Desirable certifications include VCP 6.x-DCV, MCSA: Windows Server 2016+, LPIC-2.

Responsibilities

• Train internal engineering staff and customers on products and solutions.
• Monitor customer incidents and report on nominated accounts.
• Create TA, POC, RFC, WI, and SoW documentation.

Skills

Cloud technologies

Leadership

Communication

SQL

Networking

Education

VCP 6.x-DCV

MCSA: Windows Server 2016+

LPIC-2

Tools

Azure

Linux

MS SCCM

MS Exchange

Job description

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Cloud Infrastructure Specialist (Previous Relevant Experience is Required), Ipswich

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Client:

Telent

Location:

Southampton

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

14.05.2025

Expiry Date:

28.06.2025

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Job Description:

Location: Southampton

Job type: Full time, permanent

Job ref: 1415

Telent's Network Services division is looking for a Cloud Engineer to join our successful Engineering team based in Southampton. This role offers an opportunity to work with a talented team of Cloud, Network, and Security specialists, supporting your growth and development as a Cloud Engineer through challenging projects.

The Cloud Engineer will develop and maintain technical relationships with internal and external customers, providing proactive service and acting as a bridge between the engineering team and Service Delivery, Projects, and Service Desk to ensure high customer satisfaction.

Our Technology Teams at Telent are committed to bringing the digital revolution to homes, infrastructure, and businesses across the country. Join us to innovate and develop networks and systems for millions, making a significant impact by helping keep the nation's critical infrastructure connected and protected 24/7.

Cloud Engineer - Responsibilities:

• Train internal engineering staff and customers on products and solutions.
• Assist with Professional Services and Sales opportunities within Network Services.
• Monitor customer incidents and report on nominated accounts.
• Highlight trends, security threats, or technical bulletins impacting customers.
• Manage documentation and technical information related to customer platforms and Telent Cloud Services.
• Follow internal and external processes regarding task allocation, completion, reporting, and change management.
• Support Proof of Concept scenarios, Type Approval activities, and lab testing.
• Create TA, POC, RFC, WI, and SoW documentation.
• Perform peer reviews of engineering documentation.
• Assist in pre-staging equipment for customer sites.
• Attend customer meetings such as support reviews and incident reviews.
• Ensure accurate and timely submission of timesheets and expenses.
• Ensure certifications and training align with business objectives.
• Adhere to GDPR and security policies regarding data and information handling.

Cloud Engineer - Requirements:

• Interest in Cloud technologies, with knowledge of Azure, Linux, MS SCCM, and MS Exchange (training provided).
• Work ethic, can-do attitude, and experience in medium to large support environments.
• Experience with On-premise Cloud Services.
• Desirable certifications include VCP 6.x-DCV, MCSA: Windows Server 2016+, LPIC-2, VMware vCloud Director.
• Strong networking, SQL, and Azure MFA skills.
• Leadership qualities, collaborative mindset, and excellent communication skills.

What we offer:

• 26 days annual leave plus options to buy or sell days.
• Company pension scheme.
• Family-friendly policies and wellbeing support.
• Discounts through Telent Reward scheme.
• Continuous development opportunities.

Our values:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focused

#LI-Hybrid #TJ-Hybrid

About Telent:

Telent is a leading technology company specializing in mission-critical communications and digital infrastructure, committed to making a positive impact through innovative solutions and a diverse, inclusive culture.