Cloud Engineer (Managed Services)

JR United Kingdom; Dartford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A Managed Service Provider is seeking a skilled Cloud Engineer specializing in Azure to enhance their customer and internal systems. This role includes providing advanced support, automating workflows, and managing digital environments while contributing positively to team development. The position promises professional growth, competitive benefits, and a focus on continuous improvement.

Benefits

33 days holiday, increasing annually

Annual pay reviews

Bonus scheme

Pension

Employee Assistance Program (EAP)

Strong focus on learning and development

Active social calendar

Qualifications

• Required to provide 3rd-line support.
• Must mentor junior team members.
• Expected to lead technical projects.

Responsibilities

• Resolve complex technical escalations.
• Automate service requests and processes.
• Manage and optimise cloud services.

Skills

Problem-solving

Detail-oriented

Team player

Passionate about service quality

Continuous improvement

Education

Microsoft AZ-104 Certification

MS-900 Certification

MD-102 Certification

MS-220 Certification

SC-300 Certification

Tools

Azure

Microsoft 365

Exchange

Intune

Virtualised environments

Job description

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Client:

Location:

dartford, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

We are currently working with a Managed Service Provider for the search of a Cloud Engineer (Azure). They are committed to providing secure, innovative technology solutions. In this role, you’ll play a vital part in supporting both customer and internal systems, resolving advanced technical issues, and leading efforts in automation and platform optimisation.

Key Responsibilities:

• Provide 3rd-line support and mentor junior team members.
• Resolve complex technical escalations and create knowledge resources.
• Automate and streamline service requests and remediation processes.
• Manage and optimise Azure, Microsoft 365, Exchange, Intune, and virtualised environments.
• Support service transitions, documentation, and ITIL processes (Change, Incident, Problem Management).
• Participate in on-call weekend rota and lead technical projects.

Technical Skills:

Professional Attributes:

• Strong problem-solving, detail-oriented, team player.
• Passionate about service quality and continuous improvement.

Certifications (Required/Recommended):

• Microsoft AZ-104, MS-900, MD-102, MS-220, SC-300.

On Offer:

• 33 days holiday (increasing annually), annual pay reviews, bonus scheme, pension, EAP, and more.
• Strong focus on learning and development with an active social calendar.