Cloud Engineer (Managed Services)

JR United Kingdom; Chelmsford; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading Managed Service Provider is seeking a Cloud Engineer (Azure) to join their team in Chelmsford. In this role, you will provide advanced technical support, mentor junior members, and focus on automation and system optimisation, while enjoying benefits like annual pay reviews and extensive holiday.

Benefits

33 days holiday (increasing annually)

Annual pay reviews

Bonus scheme

Pension

Employee Assistance Program (EAP)

Qualifications

• Certifications required include Microsoft AZ-104, MS-900, MD-102, MS-220, SC-300.
• Strong problem-solving and service quality focus desired.
• Experience with Azure and ITIL processes needed.

Responsibilities

• Provide 3rd-line support and mentor junior team members.
• Resolve complex technical escalations and automate processes.
• Manage and optimise Azure and virtualised environments.

Skills

Problem-Solving

Detail-Oriented

Team Player

Passion for Service Quality

Education

Microsoft AZ-104

MS-900

MD-102

MS-220

SC-300

Tools

Azure

Microsoft 365

Exchange

Intune

Job description

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Cloud Engineer (Managed Services), chelmsford

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EU work permit required:

Yes

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Job Views:

1

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

We are currently working with a Managed Service Provider for the search of a Cloud Engineer (Azure). They are committed to providing secure, innovative technology solutions. In this role, you’ll play a vital part in supporting both customer and internal systems, resolving advanced technical issues, and leading efforts in automation and platform optimisation.

Key Responsibilities:

• Provide 3rd-line support and mentor junior team members.
• Resolve complex technical escalations and create knowledge resources.
• Automate and streamline service requests and remediation processes.
• Manage and optimise Azure, Microsoft 365, Exchange, Intune, and virtualised environments.
• Support service transitions, documentation, and ITIL processes (Change, Incident, Problem Management).
• Participate in on-call weekend rota and lead technical projects.

Technical Skills:

Professional Attributes:

• Strong problem-solving, detail-oriented, team player.
• Passionate about service quality and continuous improvement.

Certifications (Required/Recommended):

• Microsoft AZ-104, MS-900, MD-102, MS-220, SC-300.

On Offer:

• 33 days holiday (increasing annually), annual pay reviews, bonus scheme, pension, EAP, and more.
• Strong focus on learning and development with an active social calendar.