Cloud Engineer (Managed Services)

JR United Kingdom; Hounslow; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading managed service provider is seeking a Cloud Engineer (Azure) to join their team in South West London. The role involves providing 3rd-line support, automating processes, and mentoring junior members. With a strong focus on technology solutions, successful candidates will receive extensive benefits and opportunities for growth.

Benefits

33 days holiday (increasing annually)

Annual pay reviews

Bonus scheme

Pension

Employee Assistance Program (EAP)

Qualifications

• Required certifications: Microsoft AZ-104, MS-900, MD-102, MS-220, SC-300.

Responsibilities

• Provide 3rd-line support and mentor junior team members.
• Resolve complex technical escalations and create knowledge resources.
• Automate and streamline service requests and remediation processes.

Skills

Problem-solving

Attention to detail

Teamwork

Job description

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Cloud Engineer (Managed Services), south west london

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Client:

Location:

south west london, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

We are currently working with a Managed Service Provider for the search of a Cloud Engineer (Azure). They are committed to providing secure, innovative technology solutions. In this role, you’ll play a vital part in supporting both customer and internal systems, resolving advanced technical issues, and leading efforts in automation and platform optimisation.

Key Responsibilities:

• Provide 3rd-line support and mentor junior team members.
• Resolve complex technical escalations and create knowledge resources.
• Automate and streamline service requests and remediation processes.
• Manage and optimise Azure, Microsoft 365, Exchange, Intune, and virtualised environments.
• Support service transitions, documentation, and ITIL processes (Change, Incident, Problem Management).
• Participate in on-call weekend rota and lead technical projects.

Technical Skills:

Professional Attributes:

• Strong problem-solving, detail-oriented, team player.
• Passionate about service quality and continuous improvement.

Certifications (Required/Recommended):

• Microsoft AZ-104, MS-900, MD-102, MS-220, SC-300.

On Offer:

• 33 days holiday (increasing annually), annual pay reviews, bonus scheme, pension, EAP, and more.
• Strong focus on learning and development with an active social calendar.