Cloud Engineer (Managed Services)

JR United Kingdom; Hemel Hempstead; On-site; GBP 45,000 - 70,000; Full time

Job summary

A Managed Service Provider is seeking a Cloud Engineer (Azure) to enhance their technical team. The role requires providing advanced support, managing Azure and Microsoft services while ensuring high service quality. It's an opportunity to contribute to innovative technology solutions with a focus on continuous improvement and development.

Benefits

33 days holiday

Annual pay reviews

Bonus scheme

Pension

Employee Assistance Program

Learning and development opportunities

Active social calendar

Qualifications

• Certifications required in Microsoft Azure and associated platforms.
• Strong technical knowledge in managing Azure and MS services.
• Experience in ITIL processes preferred.

Responsibilities

• Provide 3rd-line support and mentor junior team members.
• Resolve complex technical escalations and create knowledge resources.
• Automate and streamline service requests and remediation processes.
• Manage and optimise Azure, Microsoft 365, Exchange, and Intune.

Skills

Problem Solving

Detail-oriented

Team Player

Service Quality

Continuous Improvement

Education

Microsoft AZ-104

MS-900

MD-102

MS-220

SC-300

Job description

Client:

Location:

hemel hempstead, United Kingdom

Job Category:

Other

Virtual job fairs

-

EU work permit required:

Yes

Job Views:

1

Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

We are currently working with a Managed Service Provider for the search of a Cloud Engineer (Azure). They are committed to providing secure, innovative technology solutions. In this role, you’ll play a vital part in supporting both customer and internal systems, resolving advanced technical issues, and leading efforts in automation and platform optimisation.

Virtual job fairs

Key Responsibilities:

• Provide 3rd-line support and mentor junior team members.
• Resolve complex technical escalations and create knowledge resources.
• Automate and streamline service requests and remediation processes.
• Manage and optimise Azure, Microsoft 365, Exchange, Intune, and virtualised environments.
• Support service transitions, documentation, and ITIL processes (Change, Incident, Problem Management).
• Participate in on-call weekend rota and lead technical projects.

Technical Skills:

Professional Attributes:

• Strong problem-solving, detail-oriented, team player.
• Passionate about service quality and continuous improvement.

Certifications (Required/Recommended):

• Microsoft AZ-104, MS-900, MD-102, MS-220, SC-300.

On Offer:

• 33 days holiday (increasing annually), annual pay reviews, bonus scheme, pension, EAP, and more.
• Strong focus on learning and development with an active social calendar.

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Created on 04/06/2025 by JR United Kingdom