Cloud Engineer (Managed Services)

JR United Kingdom; Basildon; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading managed service provider in Basildon is searching for a Cloud Engineer specializing in Azure. This role focuses on supporting customer systems, resolving technical issues, and leading automation efforts. The ideal candidate has a passion for service quality, holds relevant Microsoft certifications, and enjoys mentoring others. Benefits include generous holidays, annual pay reviews, and a strong commitment to learning and development.

Benefits

33 days holiday (increasing annually)

Annual pay reviews

Bonus scheme

Pension

Employee assistance program (EAP)

Strong focus on learning and development

Active social calendar

Qualifications

• Strong problem-solving and detail-oriented skills.
• Experience managing Azure and Microsoft 365 environments.
• Passion for service quality and continuous improvement.

Responsibilities

• Provide 3rd-line support and mentor junior team members.
• Resolve complex technical escalations and create knowledge resources.
• Automate and streamline service requests and remediation processes.

Skills

Problem-solving

Detail-oriented

Team player

Service quality focus

Continuous improvement

Education

Microsoft AZ-104

MS-900

MD-102

MS-220

SC-300

Job description

Social network you want to login/join with:

col-narrow-left

Client:

Location:

basildon, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

1

Posted:

04.06.2025

Expiry Date:

19.07.2025

col-wide

Job Description:

We are currently working with a Managed Service Provider for the search of a Cloud Engineer (Azure). They are committed to providing secure, innovative technology solutions. In this role, you’ll play a vital part in supporting both customer and internal systems, resolving advanced technical issues, and leading efforts in automation and platform optimisation.

Key Responsibilities:

• Provide 3rd-line support and mentor junior team members.
• Resolve complex technical escalations and create knowledge resources.
• Automate and streamline service requests and remediation processes.
• Manage and optimise Azure, Microsoft 365, Exchange, Intune, and virtualised environments.
• Support service transitions, documentation, and ITIL processes (Change, Incident, Problem Management).
• Participate in on-call weekend rota and lead technical projects.

Technical Skills:

Professional Attributes:

• Strong problem-solving, detail-oriented, team player.
• Passionate about service quality and continuous improvement.

Certifications (Required/Recommended):

• Microsoft AZ-104, MS-900, MD-102, MS-220, SC-300.

On Offer:

• 33 days holiday (increasing annually), annual pay reviews, bonus scheme, pension, EAP, and more.
• Strong focus on learning and development with an active social calendar.